On 2 Jan 2003 at 14:28, Damon wrote: > > > > >after leaving Opion. A few *months* later, I received a bill for > >more than $5,000 -- for all the service since we launched Opion, and > >even for the months after I cancelled. Took me a while to figure out > >what had happened. They couldn't explain why they had even allowed > >the balance to grow so big. > > Well, the company I did collections for was a wireless provider. I got > this question fairly often. The long and the short of it is that the > wireless service provider is not responsible for policing your cell > phone usage. Even if it was done in error, they may not know about it > until you report a problem. When you are a provider with thousands of > customers (or in my case, millions) the problems with one single > account will probably never become apparent until the customer calls > in to report it.
I agree a limit with my phone line provider (BT) that's really quite low (max of �25 of calls a month). Why can't something like that be done for a mobile by default? Sheesh. Andy Dawn Falcon _______________________________________________ http://www.mccmedia.com/mailman/listinfo/brin-l
