+1 On Sat, Jan 23, 2010 at 5:20 AM, John Simons <[email protected]>wrote:
> Yes we can just start with the users mailing list, but I would > eventually bring both across because of the number of extra features > Zoho provide us. > > I would not say that development mailing list is serving us that well > either. I think it has the same problem of not being able to tag > discussions per topic and the way we do voting, and it has no way of > subscribing to discussion topics. > > I think both lists would benefit from the features Zoho provides. > > Cheers > John > > > On Jan 23, 3:02 pm, Jonathon Rossi <[email protected]> wrote: > > So are we talking about changing only the users mailing list, not the > > development mailing list. I agree the users mailing list doesn't fit our > > users very well, however the development mailing list works well. > > > > On Sat, Jan 23, 2010 at 1:47 PM, John Simons <[email protected] > >wrote: > > > > > > > > > Everyone, > > > > > I don't know about everyone's experience with the google mailing list, > > > but in my opinion it doesn't meet our requirements, specially the > > > users. > > > > > The majority of threads in the User's mailing list is "How do I do X?" > > > and then someone posts a solution. > > > The problem with this is that we have no idea what the question is > > > about until we read it and if the solution is correct or not. > > > Begin able to tag questions per topic (same way SO does it) and mark > > > them as solved is essential for any support system (like it or not the > > > users mailing list is our support system) , Actually people to get > > > around this limitation have started using the title of the post as a > > > tagging mechanism eg [MonoRail] or [ActiveRecord]. > > > > > This limitation is also creating a lot of repeated questions/answers, > > > if you don;t believe me do a bit of browsing on the users mailing > > > list. > > > > > So, I would like to turn this thread into a voting one, and propose > > > that we cast a vote to change mailing list to something that better > > > meets our requirements and in turn give out Users/Clients a better > > > experience. > > > > > +1 from me > > > > > Cheers > > > John > > > > > On Jan 22, 12:04 am, Krzysztof Koźmic (2) <[email protected]> wrote: > > > > In order. > > > > > > 1. When you look at it, most questions on User group are from one-to- > > > > few times visitors. > > > > They can then either subscribe to rss feeds or notifications about > > > > topics they've started > > > > or just see that through web interface. > > > > > > 2. Do you know if you can convert a question into a problem? - No I > > > > don't. We'd have to check. > > > > > > 3. Only problem is that I think UV is nicer. - I agree. > > > > > > 4. Do you know if Zoho has an option like google groups to email you > > > > each email that arrives which you can then reply to? > > > > I'm pretty sure they do. See "Email to Post / Email Drop box" on > > > > features site. > > > > > > Krzysztof > > > > > -- > > > You received this message because you are subscribed to the Google > Groups > > > "Castle Project Development List" group. > > > To post to this group, send email to > [email protected] > > > . > > > To unsubscribe from this group, send email to > > > [email protected]<castle-project-devel%[email protected]> > <castle-project-devel%[email protected]<castle-project-devel%[email protected]> > > > > > . > > > For more options, visit this group at > > >http://groups.google.com/group/castle-project-devel?hl=en. > > > > -- > > Jono > > -- > You received this message because you are subscribed to the Google Groups > "Castle Project Development List" group. > To post to this group, send email to [email protected] > . > To unsubscribe from this group, send email to > [email protected]<castle-project-devel%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/castle-project-devel?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Castle Project Development List" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/castle-project-devel?hl=en.
