+1 for trying it out for our users group. If it works out well we can look at moving UV and the devel list.
2010/1/23 Krzysztof Koźmic <[email protected]> > I'm +1, > We don't have the abandon the google group just yet, although if we get > going with Zoho > as we gradually customize it to our needs, I think we'll all find it more > useful than google. > > Also as Jono mentioned it looks like at the moment uservoice is better at > where they overlap > so we might want to stick to uservoice for some time after that, and see > how things develop. > > The UV-like functionality in Zoho was just added. > > Krzysztof. > > > (PS) > I'm wondering if such voting +1/-1/0 functionality is built in into Zoho ;D > > > > On 2010-01-23 10:31, Roelof Blom wrote: > > +1 > > On Sat, Jan 23, 2010 at 5:20 AM, John Simons > <[email protected]>wrote: > >> Yes we can just start with the users mailing list, but I would >> eventually bring both across because of the number of extra features >> Zoho provide us. >> >> I would not say that development mailing list is serving us that well >> either. I think it has the same problem of not being able to tag >> discussions per topic and the way we do voting, and it has no way of >> subscribing to discussion topics. >> >> I think both lists would benefit from the features Zoho provides. >> >> Cheers >> John >> >> >> On Jan 23, 3:02 pm, Jonathon Rossi <[email protected]> wrote: >> > So are we talking about changing only the users mailing list, not the >> > development mailing list. I agree the users mailing list doesn't fit our >> > users very well, however the development mailing list works well. >> > >> > On Sat, Jan 23, 2010 at 1:47 PM, John Simons < >> [email protected]>wrote: >> > >> > >> > >> > > Everyone, >> > >> > > I don't know about everyone's experience with the google mailing list, >> > > but in my opinion it doesn't meet our requirements, specially the >> > > users. >> > >> > > The majority of threads in the User's mailing list is "How do I do X?" >> > > and then someone posts a solution. >> > > The problem with this is that we have no idea what the question is >> > > about until we read it and if the solution is correct or not. >> > > Begin able to tag questions per topic (same way SO does it) and mark >> > > them as solved is essential for any support system (like it or not the >> > > users mailing list is our support system) , Actually people to get >> > > around this limitation have started using the title of the post as a >> > > tagging mechanism eg [MonoRail] or [ActiveRecord]. >> > >> > > This limitation is also creating a lot of repeated questions/answers, >> > > if you don;t believe me do a bit of browsing on the users mailing >> > > list. >> > >> > > So, I would like to turn this thread into a voting one, and propose >> > > that we cast a vote to change mailing list to something that better >> > > meets our requirements and in turn give out Users/Clients a better >> > > experience. >> > >> > > +1 from me >> > >> > > Cheers >> > > John >> > >> > > On Jan 22, 12:04 am, Krzysztof Koźmic (2) <[email protected]> >> wrote: >> > > > In order. >> > >> > > > 1. When you look at it, most questions on User group are from >> one-to- >> > > > few times visitors. >> > > > They can then either subscribe to rss feeds or notifications about >> > > > topics they've started >> > > > or just see that through web interface. >> > >> > > > 2. Do you know if you can convert a question into a problem? - No I >> > > > don't. We'd have to check. >> > >> > > > 3. Only problem is that I think UV is nicer. - I agree. >> > >> > > > 4. Do you know if Zoho has an option like google groups to email you >> > > > each email that arrives which you can then reply to? >> > > > I'm pretty sure they do. See "Email to Post / Email Drop box" on >> > > > features site. >> > >> > > > Krzysztof >> > >> > > -- >> > > You received this message because you are subscribed to the Google >> Groups >> > > "Castle Project Development List" group. >> > > To post to this group, send email to >> [email protected] >> > > . >> > > To unsubscribe from this group, send email to >> > > >> [email protected]<castle-project-devel%[email protected]> >> <castle-project-devel%[email protected]<castle-project-devel%[email protected]> >> > >> > > . >> > > For more options, visit this group at >> > >http://groups.google.com/group/castle-project-devel?hl=en. >> > >> > -- >> > Jono >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Castle Project Development List" group. >> To post to this group, send email to >> [email protected]. >> To unsubscribe from this group, send email to >> [email protected]<castle-project-devel%[email protected]> >> . >> For more options, visit this group at >> http://groups.google.com/group/castle-project-devel?hl=en. >> >> > -- > You received this message because you are subscribed to the Google Groups > "Castle Project Development List" group. > To post to this group, send email to [email protected] > . > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/castle-project-devel?hl=en. > > > -- > You received this message because you are subscribed to the Google Groups > "Castle Project Development List" group. > To post to this group, send email to [email protected] > . > To unsubscribe from this group, send email to > [email protected]<castle-project-devel%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/castle-project-devel?hl=en. > -- Jono -- You received this message because you are subscribed to the Google Groups "Castle Project Development List" group. 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