Inline

2010/1/21 Krzysztof Koźmic (2) <[email protected]>

> inline
>
> On 21 Sty, 13:18, Jonathon Rossi <[email protected]> wrote:
> > I was thinking the same thing as Ayende; I find mailing lists very
> > convenient.
> >
> > I am still not sure exactly how it would help us. You mentioned it works
> > better than a mailing list for QA topics, however it does seem to overlap
> > with the job of an issue tracker while being unstructured (and without
> issue
> > numbers) which would seem to make things worse for us to track defects. I
> am
> > not sure that having UV, the mailing lists and our issue tracker separate
> > makes things harder than they should be.
>
> Issue tracker? I look at it from perspective of some casual user who
> looks for answer,
> does not care about subscribing to the list and wants their question
> answered.
>
I never thought of those users :). I can believe most people tinkering with
castle don't want all the emails, but only the ones for their topic just
like a forum.


> It's not an issue tracker - it's QA board. I like the ability to
> segregate questions from
> discussion, ability to tag questions for better search and ability to
> clearly mark question
> as answered.
>
That could be useful. Do you know if you can convert a question into a
problem?


> Having this in one place is quite the opposite of what you're
> describing.
> Instead of having google groups on google, and uservoice on uv, we can
> have them both in one
> place blended with Castle's website.
>
Only problem is that I think UV is nicer.


>  > One obvious bug that was annoying, is that heaps of the topics I clicked
> on
> > tells me "This topic is awaiting moderation" rather than not showing the
> > topic at all.
>
> good point, although we don't get as much traffic as JQuery, and I
> guess we'd be able to moderate
> messages quicker.
>
> Anyway, to set the record straight - I'm not being pushy about it.

Not at all, it is always good to see what others are doing and see if we can
improve what we are doing.

I just feel the shortcomings of
> our current system (from user's perspective). People prefer to go to
> StackOverflow ask their questions
> because its more suited for that than our current system. I simply
> think that Zoho would suit that
> need better.
>
I have noticed there have been quite a lot of castle questions on
stackoverflow and I have never found the time to track them or answer any.

Do you know if Zoho has an option like google groups to email you each email
that arrives which you can then reply to?


> Krzysztof
>
> >
> >
> >
> > On Thu, Jan 21, 2010 at 10:01 PM, Ayende Rahien <[email protected]>
> wrote:
> > > The reason we moved from a forum to a mailing list was that we wanted
> to
> > > make things simpler for everyone.
> > > If it hits my mail box, there is a high chance I'll take note of that.
> If
> > > it is some other site, I am never going to be there.
> >
> > > 2010/1/21 Krzysztof Koźmic (2) <[email protected]>
> >
> > >> Have you guys seenhttp://forum.jquery.com/#AllForumsrecently?
> >
> > >> They (JQuery) moved away from google discussion groups to custom Zoho
> > >> discussionhttp://www.zoho.com/discussions/open-source.html
> >
> > >> It looks like a nice blend of forum/discussion groups, mitigating
> > >> flooding important topics, adding ability to better work with QA kinds
> > >> of topics etc.
> >
> > >> It's also hosted by Zoho and they can integrate its look and feel with
> > >> our website.
> >
> > >> Might be worth considering.
> >
> > >> Krzysztof
> >
> > >> --
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> <castle-project-devel%[email protected]<castle-project-devel%[email protected]>
> >
> > >> .
> > >> For more options, visit this group at
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> >
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> >
> > --
> > Jono
>
> --
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>
>
>


-- 
Jono
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