So are we talking about changing only the users mailing list, not the development mailing list. I agree the users mailing list doesn't fit our users very well, however the development mailing list works well.
On Sat, Jan 23, 2010 at 1:47 PM, John Simons <[email protected]>wrote: > Everyone, > > I don't know about everyone's experience with the google mailing list, > but in my opinion it doesn't meet our requirements, specially the > users. > > The majority of threads in the User's mailing list is "How do I do X?" > and then someone posts a solution. > The problem with this is that we have no idea what the question is > about until we read it and if the solution is correct or not. > Begin able to tag questions per topic (same way SO does it) and mark > them as solved is essential for any support system (like it or not the > users mailing list is our support system) , Actually people to get > around this limitation have started using the title of the post as a > tagging mechanism eg [MonoRail] or [ActiveRecord]. > > This limitation is also creating a lot of repeated questions/answers, > if you don;t believe me do a bit of browsing on the users mailing > list. > > So, I would like to turn this thread into a voting one, and propose > that we cast a vote to change mailing list to something that better > meets our requirements and in turn give out Users/Clients a better > experience. > > +1 from me > > Cheers > John > > > On Jan 22, 12:04 am, Krzysztof Koźmic (2) <[email protected]> wrote: > > In order. > > > > 1. When you look at it, most questions on User group are from one-to- > > few times visitors. > > They can then either subscribe to rss feeds or notifications about > > topics they've started > > or just see that through web interface. > > > > 2. Do you know if you can convert a question into a problem? - No I > > don't. We'd have to check. > > > > 3. Only problem is that I think UV is nicer. - I agree. > > > > 4. Do you know if Zoho has an option like google groups to email you > > each email that arrives which you can then reply to? > > I'm pretty sure they do. See "Email to Post / Email Drop box" on > > features site. > > > > Krzysztof > > -- > You received this message because you are subscribed to the Google Groups > "Castle Project Development List" group. > To post to this group, send email to [email protected] > . > To unsubscribe from this group, send email to > [email protected]<castle-project-devel%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/castle-project-devel?hl=en. > > -- Jono -- You received this message because you are subscribed to the Google Groups "Castle Project Development List" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/castle-project-devel?hl=en.
