> I tell them how that
> my main concern has to do with the vaccination protocol they are going to
> follow and I talk about Dr. Jean Dodds and give them all the info.  I also
> give them almost 40 pages of information I have put together covering all
> areas of concern to me and information helpful to new pet owners.

That is exactly what I do too!  I sit down, give a huge Puppy Manual, go
over everything.  My Pet Contract--that they must sign--even states there is
no warranty if they do not follow my guidelines.  They go home, determined
to follow the guidelines, but a year later they are doing exactly as their
vet says.

Oh well--I guess I am not assertive enough or something.

Laura Lang

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