This person is ALWAYS in there! Day and night. We were hoping to check on 
the space over the holiday weekend when usually no one is here but the 
office was occupied. Member X shouted in in the space at my office manager 
that we weren't giving them the same courtesy as other members because she 
was trying to explain that we need to be able to show the office. 
I saw Member X in the hallway this morning and said we need to talk and 
they walked past me and went into their office saying something about how 
they'll be out today or tomorrow.

On Monday, November 26, 2018 at 12:37:26 PM UTC-8, AK wrote:
>
> This is such a bad situation for everyone…but your responsibility is with 
> 1/ the business 2/the tenants who do good care of your business.
>
>  
>
> I have to wonder. Why do you not know the condition of his space?  Do you 
> not have  a key and have the right?  You seem concerned that he has to be 
> there for you to show the space.  That is not, in my opinion, how it should 
> be.
>
>  
>
> Al
>
>  
>
>  
>
> *From:* [email protected] <javascript:> [mailto:
> [email protected] <javascript:>] *On Behalf Of *Aloma Loren
> *Sent:* Monday, November 26, 2018 12:25 PM
> *To:* Coworking
> *Subject:* [Coworking] When a member moves in :( How to deal with a 
> member who is living in their office.
>
>  
>
> We have a member, we'll call this member X.
>
>  
>
> X moved into a private office a couple months ago. 
>
> X gave 30 days notice that they will be out by the end of November, 
> however, they want to continue their membership as a Flex Desk member so 
> would still have 24/7 access to the space.
>
>  
>
> It is clear from our security cameras X is here 24/7. Walks around the 
> space in their socks, is always in the same clothes, looks like they don't 
> shower... Hung a towel over the inside of the door to block any little 
> space between the blinds. 
>
> The other night the cameras showed the police here at 4:30am walking 
> through the space with flashlights. X says they had a friend in here that 
> got violent and they had to call the police.
>
>  
>
> X refuses to let us show the office to new members. They claim they are on 
> the phone and busy all day. They literally slammed the door in my office 
> manager's face when she was trying to talk to her very kindly about this.
>
>  
>
> Anyone dealt with this kind of situation before?
>
>  
>
> I can handle not showing the office. I have a feeling it would not show 
> well anyway.
>
> I do not feel comfortable with X still having access to the space after 
> they move out of their office. 
>
> Have you had to cancel a membership/refuse someone before?
>
> How do you word it?
>
>  
>
> Any advice or just sharing of stories welcome.
>
>  
>
>  
>
>  
>
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