Has anyone, you know, actually talked to the member? Sounds like someone who's underwater & drowing. Are they having business problems? Family problems? Mental problems? Or are you just one of those places that's really just rental real-estate and members be damned? Not a place I'd want to work in, or a group of people I'd want to work with.
On Monday, November 26, 2018 at 1:25:27 PM UTC-5, Aloma Loren wrote: > > We have a member, we'll call this member X. > > X moved into a private office a couple months ago. > X gave 30 days notice that they will be out by the end of November, > however, they want to continue their membership as a Flex Desk member so > would still have 24/7 access to the space. > > It is clear from our security cameras X is here 24/7. Walks around the > space in their socks, is always in the same clothes, looks like they don't > shower... Hung a towel over the inside of the door to block any little > space between the blinds. > The other night the cameras showed the police here at 4:30am walking > through the space with flashlights. X says they had a friend in here that > got violent and they had to call the police. > > X refuses to let us show the office to new members. They claim they are on > the phone and busy all day. They literally slammed the door in my office > manager's face when she was trying to talk to her very kindly about this. > > Anyone dealt with this kind of situation before? > > I can handle not showing the office. I have a feeling it would not show > well anyway. > I do not feel comfortable with X still having access to the space after > they move out of their office. > Have you had to cancel a membership/refuse someone before? > How do you word it? > > Any advice or just sharing of stories welcome. > > > > -- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
