Thanks Robert!
What version of Linux are you using? (if in doubt, use Knoppix)
gentoo
> Is your linux box setup for DHCP?
yes, I made sure of that yesterday by going to the file /etc/conf.d/net
and making sure it says ifconfig_eth0=( "dhcp" ) and that it is
uncommented.
> Do you get an IP address? type '/sbin/ifconfig'
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:622 errors:0 dropped:0 overruns:0 frame:0
TX packets:622 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:40524 (39.5 Kb) TX bytes:40524 (39.5 Kb)
RX bytes:705820 (689.2 Kb) TX bytes:135622 (132.4 Kb)
> Do you get IP addresses for name servers? type 'cat /etc/resolv.conf'
domain home
nameserver 206.13.28.12
nameserver 206.13.31.12
search linuxcertified.com
> Do you get a default route? type 'netstat -rn'
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt
Iface
127.0.0.0 127.0.0.1 255.0.0.0 UG 0 0 0
lo
> Can you ping the route's IP address? type 'ping {ip address of default
> route}'
not sure which IP of the above I should ping:
> Can you ping one of the name servers' IP addresses?
ping 206.13.28.12
connect: Network is unreachable
> Can you ping yahoo.com?
ping yahoo.com
ping: unknown host yahoo.com
On Wed, 2004-10-20 at 13:27, Robert Citek wrote:
> On Wednesday, Aug 18, 2004, at 08:58 US/Central, trisha wrote:
> > I still can't get connected to charter. I called again and talked to
> > the mac guy. He did something on his end which was apparently related
> > to the 'super secret site', and they say they can now 'see' my modem,
> > but I still can't access the internet.
>
> How far can you get in this series of questions:
>
> What version of Linux are you using? (if in doubt, use Knoppix)
> Is your linux box setup for DHCP?
> Do you get an IP address? type '/sbin/ifconfig'
> Do you get IP addresses for name servers? type 'cat /etc/resolv.conf'
> Do you get a default route? type 'netstat -rn'
> Can you ping the route's IP address? type 'ping {ip address of default
> route}'
> Can you ping one of the name servers' IP addresses?
> Can you ping yahoo.com?
>
> > And they refuse to give any further support to linux users. So I have
> > no idea what to do.
>
> Let's exhaust the above questions before considering other options, and
> you do have many.
>
> > My router came in today though.
>
> Cool. We'll set up later. First, computer with a connection to the
> 'Net.
>
> Regards,
> - Robert
> http://www.cwelug.org/downloads
> Help others get OpenSource. Distribute FLOSS for
> Windows, Linux, *BSD, and MacOS X with BitTorrent
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