This is exactly our problem.
1. Client paid $70 to Netsol in February
2. Netsol added 2 years to domain, making it expire in 2003 (WHOIS shows it
too)
3. Netsol keeps harassing client for payment, threatening to deactivate
4. Client is running away from Netsol because of the nonsense.
5. Our transfer requests fail, because Netsol believes it is owed money,
eventhough WHOIS says different, and client has proof of payment.
> -----Original Message-----
> From: Charles Daminato [mailto:[EMAIL PROTECTED]]
> Sent: Friday, July 13, 2001 11:31 AM
> To: dnsadmin
> Cc: [EMAIL PROTECTED]
> Subject: Re: denied-transfers
>
>
> afaik (I'm verifying this) [EMAIL PROTECTED] is not a mechanism
> to expidiate transfer requests, but more of a repository for complaints to
> assist our cause in getting these 'double verify' problems sorted out with
> other registrars.
>
> Charles Daminato
> TUCOWS Product Manager
> [EMAIL PROTECTED]
>
> On Fri, 13 Jul 2001, dnsadmin wrote:
>
> >
> > How long to get a response from [EMAIL PROTECTED]?
> >
> > I sent it Thursday, about 24 hours ago. Does this mean if I do
> not get an
> > answer today (Friday), I have to wait until Monday?
> >
> > If so, that will be 72 hours for a response. Not good, when the
> domain is
> > expiring soon at the old registrar.
> >
> >
>
>
