Derek (et al),
We are working very hard with ICANN and other Registrars to get this
anti-competitive "double ACK" procedure removed. So far we've convinced
Register.com to stop doing it - just have to work on the others.
We are here for you - if you have stories and extra information (as
detailed as possible) for transfers that have been (or are) being denied,
send them to [EMAIL PROTECTED]
This is a repository for information to use in our case with ICANN, don't
expect any quick answers (if at all), as we're gathering. Specific cases
are virtually impossible to deal with, as we have about as much leverage
with NSI (the Registrar) as a typical user would (you think they want to
help us?).
Charles Daminato
TUCOWS Product Manager
[EMAIL PROTECTED]
On Sat, 14 Jul 2001, Derek Balling wrote:
> OK, then color me confused.
>
> If an RSP is getting screwed, and _WE_ don't have the authority to
> MAKE NSI obey the rules, and we need to get a domain moved, how
> exactly do we convince the only people with authority (you guys) to
> make that happen.
>
> I, also, have an issue in with denied-transfers. It's been 12+ days,
> still "Pending Registry Approval" (even though support assured me
> that it automatically times out of the system in 10 days, but we
> won't even go there). The customer has not received any notification
> from NSI, because we told them to be on the lookout for it "because
> NSI have been pricks of late, trying to make it hard to leave".
>
> If SRS/Tucows isn't willing to actually DO the registrar thing (e.g.,
> playing the games with ICANN and other registrars), then what exactly
> is SRS/Tucows doing to earn its markup?
>
> What is the RSP and/or customer-recourse path, if NSI refuses to obey
> its ICANN obligation to let the domain go? Near as I can tell, the
> RSP has no recourse, and neither does the domain-holder. It all seems
> to rest solely with the winning registrar.
>
> D
>
>
> At 2:31 PM -0400 7/13/01, Charles Daminato wrote:
> >afaik (I'm verifying this) [EMAIL PROTECTED] is not a mechanism
> >to expidiate transfer requests, but more of a repository for complaints to
> >assist our cause in getting these 'double verify' problems sorted out with
> >other registrars.
> >
> >Charles Daminato
> >TUCOWS Product Manager
> >[EMAIL PROTECTED]
> >
> >On Fri, 13 Jul 2001, dnsadmin wrote:
> >
> >>
> >> How long to get a response from [EMAIL PROTECTED]?
> >>
> >> I sent it Thursday, about 24 hours ago. Does this mean if I do not get an
> >> answer today (Friday), I have to wait until Monday?
> >>
> >> If so, that will be 72 hours for a response. Not good, when the domain is
> >> expiring soon at the old registrar.
> >>
> >>
>
>
> --
> +---------------------+-----------------------------------------+
> | [EMAIL PROTECTED] | "Conan! What is best in life?" |
> | Derek J. Balling | "To crush your enemies, see them |
> | | driven before you, and to hear the |
> | | lamentation of their women!" |
> +---------------------+-----------------------------------------+
>
