So, because OpenSRS won't clean up NSI's mess, OpenSRS sucks, is that
it?
I know the requirement that OpenSRS be able to verify via the admin
contact email can get in the way sometimes but consider that the
alternative (not verifying via the admin contact) opens the door
to rampant domain slamming and practices that would cause enormous
amounts of grief.
Lets get one thing straight, it is NetSol who has made hundreds of
thousands of domains effectively untransferrable in their present
state by using that no.valid.email@worldnic garbage (not a factor
in this case but I put it out there)
Its Netsol that added the extra confirmation step, and its NetSol
that fucks this same step up a significant percentage of the time.
We just sent out an email to all of our customers explaining the new
NetSol transfer procedures and the difficulties being experienced
with them and we are advising them that if they domains left on NetSol
and we waiting for the end of their term to move them, they should
rethink that and move them now.
We are not going to blame OpenSRS for anyone who gets stuck over there.
The simple fact is this, OpenSRS can't clean up other registrars problems
and until the transfer completes, its the other registrar you have to
deal with.
Having said all that, it would be nice to have a mechanism to abort a
transfer in progress to save time in situations like this, but once the
request has been sent into the regsitry, thats it. This limitation is a
problem at the registry, not at OpenSRS. So go talk to Verisign and tell
them they suck, I'm sure they'll be happy to help you out.
-mark
On Sat, 14 Jul 2001, Derek Balling wrote:
> OK, I'm going to vent, because NSI has completely fucked our
> customer, and near as I can tell, SRS policy is "too bad, even though
> we're the only ones who have a cause under the ICANN agreement, we're
> going to lodge our thumbs up our ass"
>
> 1.) Customer has NSI domain (several)
> 2.) Customer's ISP is going out of business or some such
> 3.) Customer changes ISP to us
> 4.) Customer has <n> days of service before $OLD_ISP throws the power
> switch on them
> 5.) Customer requests domain transfer
> 6.) SRS sends token to e-mail (still working). life is good.
> 7.) For some reason, 12 days later, transfer is still "Pending
> Registry Approval"
> 8.) $OLD_ISP has now terminated service
> 9.) Thus, old contact address no longer works
>
> So now, even if the process starts all over again, the customer will
> have to go through significant hurdles because Tucows will send the
> token to a (now) non-existant address. If all had gone the way ICANN
> says it should, we'd be in business already, because NSI wouldn't
> have had cause, life would have been good, etc. etc.
>
> I contend that Tucows should be picking up the ball and running with
> it, as the registrar of choice, and with an authorization in hand,
> saying "this is our domain, not NSI's". Instead, support was
> uniformly unhelpful (telling me it would time out automatically in 10
> days and to try again, even though as the registrar of choice, its
> SRS' job to make the transfer happen, and if it ISN'T happening - and
> there isn't an ICANN-approved reason for the losing-registrar-NAK,
> for them to immediately go after NSI via ICANN... if they're NOT
> doing that, then what the heck are they collecting fees for?)
>
> I give up... are there any registrars who are actually willing to do
> the work you pay them for, or is it just "SRS has the lowest Lovelace
> Factor[1] of the registrars, all of whom suck"?
>
> D
>
> [1] The Lovelace Scale is a commonly used unit of measurement for
> "suckage". If you have to ask why its named that way, you're too
> young to be asking.
>
--
mark jeftovic
http://www.easydns.com
http://mark.jeftovic.net
