Hi Elliot,
can OpenSRS, in the first instance, argue for a three BUSINESS day
policy on these transfer ACKs?
personally i don't mind having to confirm with the losing registrar
... when it works.
On Sat, 14 Jul 2001 12:18:53 -0400 "Elliot Noss" <[EMAIL PROTECTED]> wrote:
> I simply can't leave this unanswered. I want to come at this from three
> perspectives. Our pain, what we have done and are doing and what you can do.
>
> Our pain. It is first worth noting that our "pain" around default nack
> started with RCOMs policy so the Verisign "pain" I will describe is not the
> onset of same. From the time Verisign adopted their default nack policy we
> have had hundreds of customer service issues relating to thousands of
> domains. As a wholesaler, one of the rubs is that the first time each of you
> are faced with this incredibly frustrating situation you rant (see rant
> below). You should. The situation is completely inapproriate and unfair. A
> conservative estimate would put our "pain" in this regard in the many 100's
> of man hours. Remember, that this costs real dollars and means that people
> who would otherwise be solving other problems are having to deal with this
> morass, for which, of course, we take more heat. Now let me give you the bad
> news. This has cost us IN HARD DOLLARS hundreds of thousands of dollars in
<snip>
