I won't quote the whole thing, because there's just too much there.
Let me say something then:
1.) Thank you
2.) Perhaps an automated response to denied-transfers might be in
order, something which explains much as you explained in your
reply-rant. From my position as an RSP, I was in the dark. I
certainly can't be expected to be up-to-date on who said what at the
last ICANN/DNSO/whatever board meetings. ;-) If you're doing
something to make it better, tell me. If I'm complaining about
something (e.g., sending mail to denied-transfers) reply back and let
me know that denied-transfers isn't an action-item response method,
but a "evidence-gathering method". Leaves the RSP less in the dark,
and less likely to assume "nothing is happening, so thumbs are up
asses."
I understand (and always have understood) that SRS was never the
"focal cause" in this matter. It is NSI/VRSN suckage of highest
order. It only appeared (from the lack of response to the support
issue or the denied-transfers issue) to be compounded by SRS suckage
of a smaller order of magnitude. I'm glad to know you guys are doing
everything conceivable to do.
Can I make a suggestion? Why not get the media involved? Everyone
loves a good "underdogs kicking the goliath's ass" story, why not
play it up into "the giant NSI provides such bad service, that
they've now had to resort to x,y, and z to try and retain business,
even though x/y/z violate their contracts". Get - not the internet
media, we're all already aware of NSI suckage - but the mainstream
media .. or even better, the FINANCIAL media (remembering that VRSN
is a publicly traded company).
Press releases about their practices, containing their stock symbol
will end up being linked to stock quotes around the world. People
will get a stock quote on VRSN, and people will see the story. In
these times of troubled financial markets, maybe the place to really
convince them is via shareholder/analyst commentary. :)
Another thing to do might be to actually have an FAQ on the topic on
the SRS web site, under a link "Has NSI illegitimately blocked your
domain transfer? Click here for more info?", something that RSP's can
copy and/or point users at. Something which has
names/phone-numbers/e-mail-addresses/etc. etc. for every relevant
organization you mentioned that people could complain to.
Grassroots efforts work great, but people have to know where to go
and who to complain to, specifically. Lots of mail ending up at a
corporate PO box can get ignored a lot more easily than can, say, a
bunch of e-mail sent to [EMAIL PROTECTED]
Thanks, and my apologies if I tarnished your Saturday with the kids. ;-)
d
--
+---------------------+-----------------------------------------+
| [EMAIL PROTECTED] | "Conan! What is best in life?" |
| Derek J. Balling | "To crush your enemies, see them |
| | driven before you, and to hear the |
| | lamentation of their women!" |
+---------------------+-----------------------------------------+