I won't quote the whole thing, because there's just too much there.

Let me say something then:

1.) Thank you
2.) Perhaps an automated response to denied-transfers might be in 
order, something which explains much as you explained in your 
reply-rant. From my position as an RSP, I was in the dark. I 
certainly can't be expected to be up-to-date on who said what at the 
last ICANN/DNSO/whatever board meetings. ;-) If you're doing 
something to make it better, tell me. If I'm complaining about 
something (e.g., sending mail to denied-transfers) reply back and let 
me know that denied-transfers isn't an action-item response method, 
but a "evidence-gathering method". Leaves the RSP less in the dark, 
and less likely to assume "nothing is happening, so thumbs are up 
asses."

I understand (and always have understood) that SRS was never the 
"focal cause" in this matter. It is NSI/VRSN suckage of highest 
order. It only appeared (from the lack of response to the support 
issue or the denied-transfers issue) to be compounded by SRS suckage 
of a smaller order of magnitude. I'm glad to know you guys are doing 
everything conceivable to do.

Can I make a suggestion? Why not get the media involved? Everyone 
loves a good "underdogs kicking the goliath's ass" story, why not 
play it up into "the giant NSI provides such bad service, that 
they've now had to resort to x,y, and z to try and retain business, 
even though x/y/z violate their contracts". Get - not the internet 
media, we're all already aware of NSI suckage - but the mainstream 
media .. or even better, the FINANCIAL media (remembering that VRSN 
is a publicly traded company).

Press releases about their practices, containing their stock symbol 
will end up being linked to stock quotes around the world. People 
will get a stock quote on VRSN, and people will see the story. In 
these times of troubled financial markets, maybe the place to really 
convince them is via shareholder/analyst commentary. :)

Another thing to do might be to actually have an FAQ on the topic on 
the SRS web site, under a link "Has NSI illegitimately blocked your 
domain transfer? Click here for more info?", something that RSP's can 
copy and/or point users at. Something which has 
names/phone-numbers/e-mail-addresses/etc. etc. for every relevant 
organization you mentioned that people could complain to.

Grassroots efforts work great, but people have to know where to go 
and who to complain to, specifically. Lots of mail ending up at a 
corporate PO box can get ignored a lot more easily than can, say, a 
bunch of e-mail sent to [EMAIL PROTECTED]

Thanks, and my apologies if I tarnished your Saturday with the kids. ;-)

d

-- 
+---------------------+-----------------------------------------+
| [EMAIL PROTECTED]  | "Conan! What is best in life?"          |
|  Derek J. Balling   | "To crush your enemies, see them        |
|                     |    driven before you, and to hear the   |
|                     |    lamentation of their women!"         |
+---------------------+-----------------------------------------+

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