On Mon, Nov 12, 2001 at 05:37:22PM -0800, [EMAIL PROTECTED] wrote: > > I just noticed that the registry claims they added 2 years instead of one > one during the transfers in question. This may be the case with most of > the domains, but at least one that I have looked in to only had one year > added during the transfer. When all was said and done, it did have an > additional two years, but the second year was not added during the > transfer.. it was added as a renewal at netsol prior to the transfer > taking place. > > Now that I better understand the registry's excuse, I can better explain > it to my customers. Hopefully they (my customers) have maintained the > proper paperwork so that they can verify if they were ripped off or not.
It doesn't make it any less ridiculous. If I sell a car to someone and a full year later I realize I mistakenly left an expensive car stereo in the car when I sold it, do I have the right to break into the car and remove the stereo? If Network Solutions made an error a year ago and neglected to enforce a policy element that allowed them to avoid providing something for which they were insisting on payment, why invonvenience our customers? Isn't there some sort of statute of limitations on a company's right to back out of providing a service? I never thought it would be possible for a company to earn the same level of respect that I have for Microsoft. -- Paul Chvostek <[EMAIL PROTECTED]> Operations / Development / Abuse / Whatever vox: +1 416 598-0000 IT Canada http://www.it.ca/
