Interesting. That's not been my experience. With proper documentation, and an explanation of why the chargeback isn't warranted, I've had several reversed.
Regards, Eric Longman Atl-Connect Internet Services +-------------------------------------------------------+ | Atl-Connect Internet Services http://www.atlcon.net | | 3600 Dallas Hwy Ste 230-288 770 590-0888 | | Marietta, GA 30064-1685 [EMAIL PROTECTED] | +-------------------------------------------------------+ ----- Original Message ----- From: "Dave Walton" <[EMAIL PROTECTED]> To: "POWERHOUSE" <[EMAIL PROTECTED]>; "WebWiz" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Saturday, January 26, 2002 4:15 AM Subject: RE: password change Our experience has been that when a customer claims their Credit Card was used fraudulently, there is no documentation you can provide which will prevent the chargeback. We have had chargebacks dating 18 months from the date of purchase. -Dave Walton
