A few things... When tracking down these issues, we need to contact many people including the previous registrant, current registrant, reseller, registrar, etc. This is difficult to do over a weekend. There might need to be investigation into the time of the change, and other activities. Even if there was an "emergency" compliance/dispute person, it would take a day or two (or more) to track down the problem and come to a resolution.
Also, while this may appear to be a "stolen" domain, from the information I have it's been "stolen" for quite some time and we have nothing to show that it wasn't an authorized registrant change by the previous owner (not that I'm calling david a liar, far from it, but we only have so much to work with). This was not a transfer (RSP->RSP, or REG->REG) so we didn't "authorize" it; this was a registrant change which (for all I know) was approved by the old contact some time ago. Or this could have been a dispute which was won by the current registrant (reseller may, or may not have been involved in this process) There's truly no such thing as reclaiming a domain "quickly"; even if we did track down the current registrant and got some extra information, the zone updates only happen so often so there'd be some lagtime until the domain moved back. Still, I'm trying to do somethings, but it *is* the weekend and there's limited staff around to assist. Charles Daminato TUCOWS Product Manager [EMAIL PROTECTED] On Sat, 16 Mar 2002, Mike Allen wrote: > Hi Charles, > > Is it not possible to implement a "Emergency" oncall person in > compliance/dispute to quickly investigate these claims as they arise? What > is you woke up one morning, and OpenSRS.org had been stolen and was pointing > somewhere else? I know you wouldn't wait till Monday to fix it. ;) Just > another good example. As good as OpenSRS has been in my experiences so far, > I am sure you can kick someone in the you know where to get a faster > resolution made. Your future feature is a start, but although it would not > happen often, it would be nice to be able to reclaim a domain quickly as > many people such as us "Live" off of the internet. It is our income that > pays our employees checks ;) > A domain name is as big of an investment these days as buying a new car > ($30 thousand buck a roos) even though the registration cost is not near > that ;) A domain name is "Your Company" these days. > > Think God that this does not happen often. In this case, it appears even > more of an issue as it appears that OpenSRS has authorized this > (Un-confirmed) fraudulent transfer and that it is a repeated occurrence. > > Mike Allen, 4CheapDomains.Net > [EMAIL PROTECTED] > http://www.4CheapDomains.Net > (812) 275-8425 - Office > (815) 364-1278 - Fax > > *** DeerSearch.Com - Get Targeted Traffic to your site for as little as > 1 penny per visit! > http://www.DeerSearch.Com Is currently paying $6.00 per sale to all > affiliates! > > *** PWDOnLine.Com - Looking for someone to design your web-site? Here we > are! > http://www.PwdOnline.Com > > *** ProNetworks.Biz - Get a DSL, SDSL or T-Span network for well below > others prices! > http://www.ProNetworks.Biz > ----- Original Message ----- > From: "Charles Daminato" <[EMAIL PROTECTED]> > To: "Mike Allen" <[EMAIL PROTECTED]> > Cc: <[EMAIL PROTECTED]> > Sent: Saturday, March 16, 2002 3:19 PM > Subject: Re: hijacking, AGAIN > > > > We are *VERY shortly* adding a mechanism to allow administrative contacts > > approve changes to registrant/admin information. While this doesn't > > prevent theft from names that have insecure email addresses, it's > > something. > > > > Charles Daminato > > TUCOWS Product Manager > > [EMAIL PROTECTED] > > > > On Sat, 16 Mar 2002, Mike Allen wrote: > > > > > I hope OpenSRS's policy changes in regards to identity theft. We are > > > starting to get some pretty important clients from our sister companies > to > > > us as they register literally register hundreds of domains, and if we > lost a > > > client because OpenSRS did not quickly resolve a theft (Within a few > hours) > > > it leads me to believe that OpenSRS has a fault in their system. I too > would > > > be pretty pissed off if this happened and we were told that we had to > wait > > > until Monday. If this ever happens to us personally, we would have to > > > consider being a Registrar instead of using OpenSRS's services. We are a > > > registrar with several TLD's that SRS hasn't been selling. Opens up some > > > thoughts as to whether we should start the process of becoming a > Registrar > > > with .Com/.Net/.Org/.Tv etc.... > > > > > > Good Luck David, and let we know the final out come of this ordeal and > the > > > length of time it takes for it to be resolved if you don't mind. > > > > > > What if this was Walmart.Com, I bet that would have OpenSRS in fixing > the > > > problem in a matter of minutes... > > > > > > Mike Allen, 4CheapDomains.Net > > > [EMAIL PROTECTED] > > > http://www.4CheapDomains.Net > > > (812) 275-8425 - Office > > > (815) 364-1278 - Fax > > > > > > *** DeerSearch.Com - Get Targeted Traffic to your site for as little > as > > > 1 penny per visit! > > > http://www.DeerSearch.Com Is currently paying $6.00 per sale to > all > > > affiliates! > > > > > > *** PWDOnLine.Com - Looking for someone to design your web-site? Here we > > > are! > > > http://www.PwdOnline.Com > > > > > > *** ProNetworks.Biz - Get a DSL, SDSL or T-Span network for well below > > > others prices! > > > http://www.ProNetworks.Biz > > > ----- Original Message ----- > > > From: "Patrick" <[EMAIL PROTECTED]> > > > To: "Charles Daminato" <[EMAIL PROTECTED]> > > > Cc: "Swerve" <[EMAIL PROTECTED]>; "David Denney" <[EMAIL PROTECTED]>; > > > "opensrs discuss" <[EMAIL PROTECTED]> > > > Sent: Saturday, March 16, 2002 12:55 PM > > > Subject: Re: hijacking, AGAIN > > > > > > > > > > On Sat, 16 Mar 2002, Charles Daminato wrote: > > > > > > > > > hi-jacking is not deemed an emergency issue since our > compliance/dispute > > > > > folks will probably have to deal with it, and they don't work on the > > > > > weekends (like the 24/7 support person) > > > > > > > > Wow, that sounds wrong on so many levels. Not only is it the ultimate > DoS > > > > it's also identity theft. > > > > > > > > > > > > > > > > /\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\ > > > /\ > > > > Patrick Greenwell > > > > Asking the wrong questions is the leading cause of wrong > answers > > > > > > > > \/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/ > > > \/ > > > > > > > > > > > > > > > > > > > >
