"The best marketing tool is a great product." - Agree!
rgds,
Dan
On 9 May 2008, at 12:19 AM, Robert Hoekman Jr wrote:
Why not offer a great UX on the web and customer support channels?
Believe me, I argued this point on many occasions. And their plan of
driving people to the call center never stopped me from putting out
designs that required little to no customer support.
The best marketing tool is a great product.
-r-
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