> > Well, they must be doing something right. If the business is successful, > is the design truly bad? >
The site is actually serving its purpose of getting some percentage of people to call customer support, definitely, but I'm sure there's a much higher percentage of people who never call and are just peeved that the site is so bad. Where does that leave us as designers? The business is our client, not the > end user. > The end user is always your client. If not, you should fire the one that hired you. -r- ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
