On May 6, 2008, at 3:15 PM, Robert Hoekman Jr wrote:
- GD is the #1 domain registrar in the world, and their
portfolio of
products and such is more than twice the size of its closest
competitor
(which, I believe, is Register.com)
- GD is also one of the most successful hosting companies in the
world, if not #1 (it's been a while, so I don't remember if they
were #1
there or not)
Well, they must be doing something right. If the business is
successful, is the design truly bad?
Maybe we feel some moral or ethical unease if design is used to drive
users to the call center for the purpose of upselling them. Something
about that doesn't seem to be quite in the best interest of the user.
Where does that leave us as designers? The business is our client,
not the end user.
Brett Ingram
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