Jared,

I did not mean that all your ancestors had children is a negative. Just that
this is an example that does not have the inductive issue.

It must be start of summer :-)

James
http://blog.feralabs.com

2009/5/29 James Page <[email protected]>

> @Jared,
> Don't get me wrong this is great first step at trying to establish if
> Personas work, or not.
>
> Give me an example of *any* research that, in your mind, solves the
>> "inductive issue"
>
> and we can talk about it further.
>
>
> We can prove the negative "Some Turkeys don't get fed every day", or that
> Newton got some
> of his assumptions wrong, or "Not all swans are white" . And we can say
> that all your ancestors had children.
>
> The null hypothesis is, if personas don't make a differences, then the
>> control group
>
> (the folks w/o personas) will not produce distinguishably different results
>> from those that do.
>>
> As you show here by using a null hypothesis. So Frank Long has shown that
> "Persona
> are better than X" The issue is exactly what is X?
>
> [OT I believe one issue people have with Personas is that there is no '
> null hypothesis' ]
>
> Scientific research studies like this are little building blocks. You
>> disassemble the problem into
>
> little problems, evaluate each problem, then reassemble them to build your
>> case.
>
>
> That works if the studies are replicable. If we don't know how to set up X,
> we can not replicate it.
>
> Sure, there are evaluator effects in heuristic evaluations. But that has to
>> do with
>
> *different* evaluators inspecting the *same* design.
>
>
> So if we agree that it becomes very important to build upon Frank's
> research, then "evaluator effect"
> becomes important as the study needs to be replicable. So if we re-ran the
> study would we get the
> same results. Then there is the other issues which Joshua Porter points out
> such as blinding.
>
> But I would agree some research is better than no research and puts a line
> in the sand for further studies.
>
> @frank
> One interesting point from your research is that the effect of the pictures
> have on the design teams.
> The teams with a photo seam to do far better, scoring nearly twice as much
> as the teams with
> an illustration. Was it the persona's that had the impact or the pictures
> of users.  I wonder
> if just having random pictures of people handed out to the designers would
> have the same effect?
> Against a sample of photos of real users. Is it the pictures that give the
> designer the empathic tool
> or is it the narrative. What would the effect be of giving
> the designers access to the facebook/myspace pages,
> against using personas.
>
> The control group would just be given a picture of one user - Steve Jobs.
> :-)
>
> James
> http://blog.feralabs.com
>
>
> 2009/5/29 Joshua Porter <[email protected]>
>
>
>> On May 29, 2009, at 9:28 AM, Jared Spool wrote:
>>
>>
>>> On May 29, 2009, at 6:36 AM, James Page wrote:
>>>
>>>  I think the issue with using heuristic evaluations is the well known
>>>> issue
>>>> with the evaluator effect.
>>>>
>>>
>>> Wow, James. You are *so* missing the point here.
>>>
>>> Sure, there are evaluator effects in heuristic evaluations. But that has
>>> to do with *different* evaluators inspecting the *same* design.
>>>
>>
>>
>> If I understand James correctly, he is suggesting that if the evaluators
>> knew which designers used personas then they would be biased from judging
>> objectively which designs were more user-centered. That is, the so-called
>> differences uncovered by the heuristic evaluation might only be biases
>> introduced by the evaluators.
>>
>> If this is the case (and it's not clear from the writeup exactly what was
>> done), then the results of the study are biased.
>>
>> Frank, could you shed some more light on this? Did the evaluators know
>> which designs were done using personas and which were not?
>>
>>
>> Cheers,
>>
>> Josh
>>
>>
>>
>>
>> Joshua Porter, Founder
>> Bokardo Design
>> Interface design & strategy for social web applications
>> phone: 508-954-1896
>> http://bokardo.com
>> [email protected]
>> twitter: bokardo
>>
>>
>>
>>
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>
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