Lorene, I am passing this onto the Entourage List because, frankly, your
problem is beyond me. From the screen shot you sent it looks like you got
your .Mac account setup as a POP account (all the duplicates where in
Lorene's INBOX and there was no Mac.com account visible between "Folders on
My Computer" and the "Microsoft News Server"). I have my .Mac account setup
as an IMAP account and don't have your problem or situation. When I upgraded
to Entourage 2004 ALL my messages were duplicated and I thought you might
had seen the same thing.

Did you see Diane Ross's response? Maybe those links she gave will help.
Particularly setting up .Mac as a POP account. I am intrigued that you have
the "Leave on server" button unchecked yet were able to see the messages via
web access. I would have thought that the messages would have been deleted
from the server when Entourage downloaded them.

Good luck.

on 6/6/04 8:14 PM, Lorene Romero at [EMAIL PROTECTED] wrote:

> Hi Russell,
> 
> It happens anytime I have mail come in. But only for my [EMAIL PROTECTED]
> account. It does not happen to any of my other accounts.
> 
> There is what I have done to fix it. I am open to suggestions...
> 
> Made sure my "leave on server" button is not checked
> 
> Checked my email with the "access online" box checked in case there was a
> corrupt one stuck.
> 
> Created a new Identity, brought all my email over (but as you know it does
> not import from 2004 to 2004) so I had to manually import each box and then
> put into the new identity
> 
> Delete and create new accounts
> 
> Tossed my preferences
> 
> All my POP accounts appear to be working properly.
> 
> The duplication of messages only happens to them one time. I have checked
> the .mac account via the web and I only see one copy of the message, but
> when it comes into Entourage there are two of them.
> 
> Here is a picture of what I see when I get up in the morning.
> 
> I really do appreciate your help -Lorene
> 
> ****
> 
> From: Russell Carr <[EMAIL PROTECTED]>
> Date: Sat, 05 Jun 2004 22:19:35 -0700
> Subject: Re: Duplicate email in 2004
> 
> Lorene,
> Is this duplication every time you check your POP server? Or did it happen
> only with your first connection after the upgrade?  Is any POP account
> working correctly?
> 
> The upgrade rebuilds the database and all connections on what was previously
> download was lost. The first connection downloads everything on the server
> and resets the history.
> 


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