I guess I have to assume that no responses equates to no one ever hearing this before??
This is killing us, HUGE step backwards in productivity from Outlook 2001. As an update, if a message is moved by a PC user from the inbox to a users inbox subfolder, the Entourage user will see the message moved almost right away, at next sync for sure. If an Entourage user moves a message, another Entourage user or PC will not see that move reflect for anywhere from 2-5 minutes. There is DEFINITELY a back-end synchronization problem. This should warrant a Hotfix!!! On 10/6/06 11:15 AM, I'm sure "Pertschi, Darrin" said: > > I have an emergent shared mailbox problem. Hope I can explain this > coherently: > > We have a generic e-mail account that 12 people monitor. Each of the 12 > people have a sub-folder under the Inbox labeled with their name. The mail > coming into the Inbox are work orders. The staff will simply pull a piece of > mail from the Inbox into their own subfolder and carry on. So it looks like > this: > > [EMAIL PROTECTED] >> Inbox >> User 1 >> User 2 >> User 3 > > The problem is, even after one person moves a message from the Inbox to > their subfolder, (and it does appear to have moved for that person), other > users monitoring that Inbox still see it in the Inbox. Even after they force > a sync. And they can even move it to their subfolder! > > This is on Exchange 2003, with Entourage 11.2.1 up to 11.2.5. I have added > the mailbox two different ways with the same results (as delegate and as a > separate account). Entourage is pointing to back end servers. Supposedly, > OWA shows things properly (trying to confirm that now). > > I'm testing more, trying to confirm all this, and gather new info. > > In the meantime, does anyone have any initial suggestions or observations > about this?? > > > > > > > Darrin Pertschi > Production Services Mgr. (IT) > PRIMEDIA Enthusiast Media Darrin Pertschi Production Services Mgr. (IT) PRIMEDIA Enthusiast Media 6405 Flank Drive Harrisburg, PA 17012 717-540-4769 Help Desk: 866-266-8989 http://macosxsupport/osxHelp.html -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
