I wanted to point our mobile users to the front-end, but it would not work. I found that we are probably suffering from a known problem with ISA servers ( http://support.microsoft.com/kb/909268/EN-US/ ) And, our Exchange admin claims we can’t make the authentication changes noted due to , and I’ll quote: “certain security and user-friendly
requirements that have dictated the OWA design”
What rationale can you site for pointing Entourage to the font-end as standard procedure?
On 10/13/06 9:48 AM, I'm sure "Daniledes, Peter" said:
I haven't heard of that problem before, although we're only using Entourage on a fairly limited basis. The first thing that jumped out at me in your email though is that you are pointing Entourage at your back-end servers. You should ALWAYS point Entourage at your front-end server. Maybe try that and see if it helps things at all.
Peter
-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Pertschi, Darrin
Sent: Friday, October 13, 2006 9:45 AM
To: Entourage:mac Talk
Subject: Re: Shared mailbox problem
I guess I have to assume that no responses equates to no one ever hearing this before??
This is killing us, HUGE step backwards in productivity from Outlook 2001.
As an update, if a message is moved by a PC user from the inbox to a users inbox subfolder, the Entourage user will see the message moved almost right away, at next sync for sure.
If an Entourage user moves a message, another Entourage user or PC will not see that move reflect for anywhere from 2-5 minutes.
There is DEFINITELY a back-end synchronization problem. This should warrant a Hotfix!!!
On 10/6/06 11:15 AM, I'm sure "Pertschi, Darrin" said:
>
> I have an emergent shared mailbox problem. Hope I can explain this
> coherently:
>
> We have a generic e-mail account that 12 people monitor. Each of the
> 12 people have a sub-folder under the Inbox labeled with their name.
> The mail coming into the Inbox are work orders. The staff will simply
> pull a piece of mail from the Inbox into their own subfolder and carry
> on. So it looks like
> this:
>
> [EMAIL PROTECTED]
>> Inbox
>> User 1
>> User 2
>> User 3
>
> The problem is, even after one person moves a message from the Inbox
> to their subfolder, (and it does appear to have moved for that
> person), other users monitoring that Inbox still see it in the Inbox.
> Even after they force a sync. And they can even move it to their subfolder!
>
> This is on Exchange 2003, with Entourage 11.2.1 up to 11.2.5. I have
> added the mailbox two different ways with the same results (as
> delegate and as a separate account). Entourage is pointing to back end
> servers. Supposedly, OWA shows things properly (trying to confirm that now).
>
> I'm testing more, trying to confirm all this, and gather new info.
>
> In the meantime, does anyone have any initial suggestions or
> observations about this??
>
>
>
>
>
>
> Darrin Pertschi
> Production Services Mgr. (IT)
> PRIMEDIA Enthusiast Media
Darrin Pertschi
Production Services Mgr. (IT)
PRIMEDIA Enthusiast Media
6405 Flank Drive
Harrisburg, PA 17012
717-540-4769
Help Desk: 866-266-8989
http://macosxsupport/osxHelp.html
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Darrin Pertschi
Production Services Mgr. (IT)
PRIMEDIA Enthusiast Media
6405 Flank Drive
Harrisburg, PA 17012
717-540-4769
Help Desk: 866-266-8989
http://macosxsupport/osxHelp.html
