On 10/6/06 10:15 AM, Pertschi, Darrin <[EMAIL PROTECTED]> wrote: > We have a generic e-mail account that 12 people monitor. Each of the 12 > people have a sub-folder under the Inbox labeled with their name. The mail > coming into the Inbox are work orders. The staff will simply pull a piece of > mail from the Inbox into their own subfolder and carry on.
This seems like a chaotic way of handling things. I recommend you assign one person to handle all incoming Work Orders who assigns them to the other 11. Having 12 people all working from the same Inbox simultaneously - even if only for a few seconds, is asking for trouble. -- Adam Bailey | Chicago, Illinois [EMAIL PROTECTED] | Finger/Web for PGP & S/MIME [EMAIL PROTECTED] | http://www.lull.org/adam/ -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
