Aw .. c'mon .. that's a bit harsh, don't you think?

I'm not a fan of the "new" (since FM9) UI either, but personally attacking the people behind the current product really isn't fair. The current team developing FrameMaker *is* very interested in customer feedback, and does listen. (And it's certainly not the programmers' faults .. they implement the features they are told to.)

The new UI is a significant change from the old standard, but can be tamed if you're willing to spend the time to learn how to make it do what you want. There are training videos and other info about setting up workspaces and other features, and with FM12, they have fixed most of the missing keyboard shortcuts (I believe). I totally agree that there are some frustrating aspects to it, but that's the new world of UI design. If you don't like it, stick with FM8. No one is forcing you to upgrade (although they do encourage it).

As for XML editors .. I think you'll find that XMetaL is considerably lacking when compared to FM. Especially if you're planning on generating PDFs .. you'll either need to take a step back on your formatting and layout, or you'll still need to use FM for PDF publishing. (But I am biased .. I'll admit that freely.)

Cheers,

...scott

On 3/29/14 4:08 PM, Zimmerman, Gary wrote:

**

I swear it's like the Adobe FrameMaker developers do absolutely NO usability testing, get absolutely NO feedback from existing customers, focus groups, or anything else before they foist on us a crappy, untested GUI that their offshore developers implemented in some kind of cultural vacuum.(Not offshore culture so much as programmer culture - before any programmers get offended, there are plenty of exceptional programmers who have a GREAT sense of usability and customer needs - apparently Adobe hasn't hired any for the FM team, nor any usability/human factors consultants.)

The programming underneath may be great (I doubt it, with the general fragility of the thing for many releases now), but the usability if off-the-charts bad.Like something designed by a bunch of college programmers who have no concept of building a usable product, but instead think "more is better" so they toss in everything figuring that they'll have something for everyone, and end up with such a hash salad that you spend more time jumping through GUI hoops than you do productive writing.(Remember what college kids did when word processors introduce lots of fun fonts to play with - the FM 9 and 10 GUI is pretty much the GUI equivalent of "ransom letter" tech writing.)

I can remember when FM was unquestionably a better choice than Word for any serious documentation work.Now they're approaching parity.I don't know about FM8, but when we jumped from 7 to 9, it was all downhill after that.We're on 10 now, debating upgrading.We're also moving to a DITA CMS and Xmetal editor - much less powerful, but it does what it needs to do without being an obstacle to the writers.We didn't even consider using FM as our XML editor, though the transition might have been less of an issue for our writers who are used to FM.

Sorry to rant.I LIKE FM.I'm just so sorry they messed with the GUI and messed up so badly with 9 and onwards.They may fix it to be decent again incrementally, but like Windows 8, they should have scrapped the whole thing when they realized what a horrible blunder they made instead of turning a deaf ear and insisting everything was great for so long, when real users knew it wasn't so.Credibility gone.Maybe 11 is better, maybe 12 even better.Don't know if I'll ever get to try them.

-- garyZ

**

**

*From:*[email protected] [mailto:[email protected]] *On Behalf Of *Rick Quatro
*Sent:* Saturday, March 29, 2014 7:50 AM
*To:* 'rebecca officer'; [email protected]
*Subject:* RE: making stuff unconditional in FM12

Hi Rebecca,

I see what you mean and agree that if you want to quickly remove all conditions from a selection, it is painful. They should put the Unconditional button back in, or have a modifier key were you could uncheck everything with one click.

Rick

Rick Quatro

Carmen Publishing Inc.

585-366-4017

[email protected] <mailto:[email protected]>

*From:*[email protected] <mailto:[email protected]> [mailto:[email protected]] *On Behalf Of *rebecca officer
*Sent:* Wednesday, March 26, 2014 11:19 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* making stuff unconditional in FM12

Hi everyone

I just went looking for the "unconditional" button in the revamped Conditional Tags pod in FM12. It ain't there.

Am I just being blind? Or is there another one-or-two-click way to make stuff unconditional?

At the moment, it looks like I either have to go the Copy Special route, or manually untick all the tick boxes. To add insult to injury, they go On > As Is > Off, so I have to click each tickbox *twice* to clear it. Seriously, Adobe??

Cheers

Rebecca


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