They also monitor the FrameUsers group as well (yahoo group) and will even post in the group forum. I've received help from them that way in the past from them.
Salome Abungu Service and Sales Technical Writer Scott Safety 4320 Goldmine Road Monroe, NC 28110 USA Tel: 704.207.2692 Fax: 704.291.8420 sabu...@tycoint.com<mailto:sabu...@tycoint.com> www.ScottSafety.com<http://www.scottsafety.com/> Follow Scott Safety [Description: Description: cid:image001.gif@01CF75AC.49A8D5E0] <http://www.facebook.com/pages/Scott-Health-Safety/129164020434839> [Description: Description: cid:image002.gif@01CF75AC.49A8D5E0] <http://www.youtube.com/user/scotthstube?blend=23&ob=5> [Description: Description: Twitter_logo_blue.png] <http://www.twitter.com/Scott_Safet> [Description: Description: Scott Tyco Email image] CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information or information otherwise protected by law. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Any applicable rights to privilege have not been waived. From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Michael Norton Sent: Sunday, May 31, 2015 7:55 PM To: firstname.lastname@example.org Subject: Re: Adobe Customer Care-less - Yet another round Yes it is - and thanks to the Adobe folks who monitor this list and who are typically very helpful. -------------------- Date: Sat, 30 May 2015 11:31:45 -0700 From: Robert Lauriston <rob...@lauriston.com> To: "email@example.com" <firstname.lastname@example.org> Subject: Re: Adobe Customer Care-less - Yet another round Having knowledgeable, senior employees monitoring and posting in a public forum is a very efficient use of tech support resources. On Sat, May 30, 2015 at 11:22 AM, Tori Muir <tm...@spot-on-creative.com<mailto:tm...@spot-on-creative.com>> wrote: > Well.. yes and no. It's ridiculous that a paying customer of so many years > can only get timely, competent assistance by venting in a forum. ________________________________ This e-mail contains privileged and confidential information intended for the use of the addressees named above. If you are not the intended recipient of this e-mail, you are hereby notified that you must not disseminate, copy or take any action in respect of any information contained in it. If you have received this e-mail in error, please notify the sender immediately by e-mail and immediately destroy this e-mail and its attachments.
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