Several times since getting your reply I have tried deleting gnucash in Program Files (x86). When I install 5.14, it installs without any error messages but when I try to run it, I get the error message "The code execution cannot proceed because libicuin76.dll was not found. Reinstalling the program may fix this Problem". But when I reinstall it, I get the same error message.
How do I gain access to my data files?? Please help!! On Tue, Dec 23, 2025 at 12:22 AM Ken Pyzik <[email protected]> wrote: > > Copying the list. > > ------ Original Message ------ > From "Ken Pyzik" <[email protected]> > To "Nancy Moore" <[email protected]> > Date 12/22/2025 10:21:03 PM > Subject Re: [GNC] Help! > > >Nancy -- this has been a documented issue for some windows users. It has > to do with the left over folder contained in the program files(x86) > folder. After you uninstall GNUcash - I believe all you need to do it > remove the Gnucash folder that is located in the program files(x86) > folder. By removing the folder and then re-installing the program, it will > work seamlessly. > > > >Double check previous messages about this in the list to make sure I am > correct -- but I am pretty sure this is the solution. I have Windows 11 > and have never run into this issue -- but others on Windows have. > > > >Ken > > > > > >------ Original Message ------ > >From "Nancy Moore" <[email protected]> > >To [email protected] > >Date 12/22/2025 7:11:54 PM > >Subject [GNC] Help! > > > >> Today I received an email announcing a new version of gnucash (5.14) to > >>download, which I did and installed. > >> > >> When I tried to run it I got 2 error messages: > >>First: "The procedure entry point clock_gettime32 could not be located in > >>the dynamic link library C:\Program Files > (x86)\gnucash\bin\libstdc++-6.dll" > >>Second: "The code execution cannot proceed because libicuin76.dll was > not > >>found. Reinstalling the program may fix this Problem" > >> > >>I reinstalled the downloaded file, but got the same error messages. > >> > >>I then reinstalled version 5.13, for which I still had the downloaded > file > >>(and which had worked fine until I installed 5.13), and again got (only) > >>the Second message described above. > >> > >>How do I regain access to the gnucash program to update my file?? > >>_______________________________________________ > >>gnucash-user mailing list > >>[email protected] > >>To update your subscription preferences or to unsubscribe: > >>https://lists.gnucash.org/mailman/listinfo/gnucash-user > >>----- > >>Please remember to CC this list on all your replies. > >>You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
