ProgramFiles(x86)\gnucash\bin\libicuin76.dll does not exist. ProgramFiles(x86)\gnucash\bin\ goes from libicudt76.dll to libicuut76,dll. There is nothing named libicuin found anywhere on my machine
I have been deleting the gnucash folder and all its contents from ProgramFiles(x86) before trying any recent installations. I no longer have any installation files for anything other than 5.13 and 5.14. This is my personal desktop machine. No anti-virus product installed--I used to have Avast (free version) but it's nowhere to be found now, so I'm installing it now. No new hardware or software installed that I can remember except gnucash 5.14 and just now Avast. How can I get a copy of libicuin76.dll ??? On Wed, Dec 24, 2025 at 9:12 PM Ken Pyzik <[email protected]> wrote: > Nancy -- just now I did a search in windows 11 to see where the > libicuin76.dll file resides. It resides in the folder called BIN, which is > in a the guncash folder in the ProgramFiles (x86) folder. > > This is the full path: ProgramFiles(x86)\gnucash\bin\libicuin76.dll > > That is where the file is. So for some reason - you either do not have > the file in the correct place OR you are not being able to access that > files once gnucash has installed it. > > So -- first -- make sure that file is there. In your current setup -- > whether 5.13 or 5.14 -- make sure the file is actually there - that you can > see it! Second, if you can see it, do a right click and look at the > properties and make sure it is not read only (the file itself) > > Finally if you can see it and it is not read only, then provided you do > not have any kind of mismatch (i.e., the 5.13 version vs. the 5.14 version) > you should be ok. > > Here is the bottom line. After you de-install, and BEFORE you re-install, > make sure the the above path ProgramFiles(x86)\gnucash\bin is also > gone. If it is not, then you are just beating a dead horse because this is > the crux of the issue. > > Key -- deinstall the program completely -- like you never had it. Make > sure the gnucash folder in the Program Files (x86) folder (and all the > subfolders under it - included BIN) are gone or named differently. Now > install the program just like a brand new program like you never had it > before. > > If after this you are still receiving the error -- then yours is a very > unique situation that will need the developers help. Up until now -- > anyone who has had this issue has had it fixed by removing the gnucash > folder (and all its contents) from Program Files (x86) folder and > re-installing the program. > > Last bit of advice. This "installation/de-installation bug" seemed to > pop-up in version 5.13 installer/de-installer. Worse case scenario - you > can always try to go back to version 5.12 and see if that will load for > you. At some point, something has got to give. 5.12 worked on your > machine and so did 5.13. I first heard of this problem in 5.13. If you > keep removing the gnucash folder on installations that are not working -- > at some point you should be matching and the program should be working. If > you cannot get to a stable state -- please continue to post your messages > and others can chime in to see if they can help as well. > > Best of luck -- I really do think it is not a bug in the program -because > many Windows users are not having this issue. I do believe it has to do > with how the program is getting installed/de-installed on your computer. > > Ken > > PS -- if you continue to have problems - please give some specifics of > your situation. Is this a desktop or laptop? Is it your personal machine > or a networked company machine? Have you had any recent hardware or > software changes that would affect how programs get installed on your > computer? Do you have an anti-virus product installed - and could it be > interfering somehow? (As an aside - I recently had a power blip that > caused my version of Libre Office to be write-protected and I could only > open files as read only. Turns out the power spike cause Malwarebytes to > black list Libre Office. I tried everything to get it to work until > finally I went into Malwarebytes and saw that it had protection on (meaning > is distrusted the program) on Libre Office. I took that protection off and > viola! Libre Office was working fine again). Could anti-virus be getting > in the way here? Just some thoughts for you to think about. > > > > > ------ Original Message ------ > From "Nancy Moore" <[email protected]> > To "Ken Pyzik" <[email protected]> > Cc "[email protected]" <[email protected]> > Date 12/24/2025 6:28:57 PM > Subject Re: Re[4]: [GNC] Help! > > I tried reinstalling 5.13 (which had been working before I downloaded and > installed 5.14). > > Just like when I've installed 5.14 recently, when I install 5.3, it > installs without any error messages but when I try to run it, I get the > error message "The code execution cannot proceed because libicuin76.dll > was not found. Reinstalling the program may fix this Problem". But when I > reinstall it, I get the same error message. > > Help!! > > > On Wed, Dec 24, 2025 at 7:58 PM Ken Pyzik <[email protected]> wrote: > >> Nancy -- just so you know, your data files are safe. They are in a >> different location that the program files (x86) folder. If you continue to >> have issues, my recommendation would be re-install version 5.13 and start >> from the beginning again. Obviously, version 5.13 was working - so >> logically, if you re-install the last working version (5.13) it should work >> again. Now, if you go to re-install it and you still have a problem, then >> you definitely have a mismatch of some kind with the underlying .dll >> files. >> >> So do this -- try re-installing version 5.13 and get back to a working >> state. Make sure to remove the gnucash folder that is inside the program >> files (x86) folder. Make sure to either rename it or remove the folder >> completely. >> >> If you get version 5.13 to work - you are back to where you started >> before you tried to upgrade. You can stay in this state for as long as you >> want - -you do not need to go to 5.14 and you will be fine. If you still >> want to go to 5.14 -- then I would de-install version 5.13, and then again >> go and make sure you remove that gnucash folder in the program files (x86) >> folder. This should work - but if it still does not work, you will always >> know that you can go back to the 5.13 version that was working for you. >> >> Make sure to report this situation - whichever way you go -- to the users >> group so that other can chime in if they have had the same issue and now >> may have a workaround to get it to work. >> >> Just so you know -- FYI -- this is something related to specific >> instances of Windows 11 - because I have the latest version of Window 11 >> and have never had this issue at all. >> >> Ken >> >> ------ Original Message ------ >> From "Nancy Moore" <[email protected]> >> To "Ken Pyzik" <[email protected]> >> Cc "[email protected]" <[email protected]> >> Date 12/24/2025 3:45:18 PM >> Subject Re: Re[2]: [GNC] Help! >> >> Several times since getting your reply I have tried deleting gnucash in >> Program Files (x86). When I install 5.14, it installs without any error >> messages but when I try to run it, I get the error message "The code >> execution cannot proceed because libicuin76.dll was not found. >> Reinstalling the program may fix this Problem". But when I reinstall it, I >> get the same error message. >> >> How do I gain access to my data files?? >> >> Please help!! >> >> On Tue, Dec 23, 2025 at 12:22 AM Ken Pyzik <[email protected]> wrote: >> >>> >>> Copying the list. >>> >>> ------ Original Message ------ >>> From "Ken Pyzik" <[email protected]> >>> To "Nancy Moore" <[email protected]> >>> Date 12/22/2025 10:21:03 PM >>> Subject Re: [GNC] Help! >>> >>> >Nancy -- this has been a documented issue for some windows users. It >>> has to do with the left over folder contained in the program files(x86) >>> folder. After you uninstall GNUcash - I believe all you need to do it >>> remove the Gnucash folder that is located in the program files(x86) >>> folder. By removing the folder and then re-installing the program, it will >>> work seamlessly. >>> > >>> >Double check previous messages about this in the list to make sure I am >>> correct -- but I am pretty sure this is the solution. I have Windows 11 >>> and have never run into this issue -- but others on Windows have. >>> > >>> >Ken >>> > >>> > >>> >------ Original Message ------ >>> >From "Nancy Moore" <[email protected]> >>> >To [email protected] >>> >Date 12/22/2025 7:11:54 PM >>> >Subject [GNC] Help! >>> > >>> >> Today I received an email announcing a new version of gnucash (5.14) >>> to >>> >>download, which I did and installed. >>> >> >>> >> When I tried to run it I got 2 error messages: >>> >>First: "The procedure entry point clock_gettime32 could not be located >>> in >>> >>the dynamic link library C:\Program Files >>> (x86)\gnucash\bin\libstdc++-6.dll" >>> >>Second: "The code execution cannot proceed because libicuin76.dll was >>> not >>> >>found. Reinstalling the program may fix this Problem" >>> >> >>> >>I reinstalled the downloaded file, but got the same error messages. >>> >> >>> >>I then reinstalled version 5.13, for which I still had the downloaded >>> file >>> >>(and which had worked fine until I installed 5.13), and again got >>> (only) >>> >>the Second message described above. >>> >> >>> >>How do I regain access to the gnucash program to update my file?? >>> >>_______________________________________________ >>> >>gnucash-user mailing list >>> >>[email protected] >>> >>To update your subscription preferences or to unsubscribe: >>> >>https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> >>----- >>> >>Please remember to CC this list on all your replies. >>> >>You can do this by using Reply-To-List or Reply-All. >>> >> _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. 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