I posted around 5 emails, some are few weeks old and it appears I am very unluky because Google didn't reply.
This mail group is not a support, you were really really lucky to get the response, I wonder what happens next time you have a problem.. you will be ringing bells On 21 November 2011 22:02, Bob Dohnal <[email protected]> wrote: > Hello all > > I am just a casual watcher of the GAE community, but according to this > thread I have to reply with my experience about Google Support. > I am doing business with other Google teams in enterprise segment - and > trust me - GAE team's approach to customer support is the best of what I > have seen from Google. > You post a question in a public group and you get a reply directly from > GAE team member within an hour?! For free? heh... I would pay thousands to > have this with other Google products... > > Just a note to a single question from Andrius post: > 4) Do you have full time dedicated people working to support us, reading > these mail groups? > I would not ask for this. You are lucky you can talk to a real team > member. Any support guy will get used to customers complaints, is trained > to how to deal with objections, etc. > > Googlers are just a regular people as we are. You read this group, I read > this group, they read this group. Would you expect anything else? > > Cheers from Europe > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/google-appengine/-/b900Uc-vO7gJ. > > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
