Oh when I say file a complaint, I mean at work. After all, I do work in the
Attorney General's office. Look, I don't mean to sound mad. I am sure there
is no problem with gw micro. But I get consumer calls about their credit cards
all the time. And if you going to bill someone's card, you need to make the
download available to them at the same time. Or let the consumer know it ahead
of time and nit bill the card until things are updated. I know it's the
weekend but I still haven't heard from anyone at gw micro. Only Net bat.
Thanks.
----- Original Message -----
From: [EMAIL PROTECTED]
To: net bat
Cc: [email protected] ; [EMAIL PROTECTED]
Sent: Friday, September 19, 2008 7:30 PM
Subject: Re: sma and upgrade problem
Don't tell me that. That makes me unhappy I guess I could file a complaint
on Monday. A lot of places don't bill until they send out the product. Or at
least until you can download it!
----- Original Message -----
From: net bat
To: [EMAIL PROTECTED]
Sent: Friday, September 19, 2008 7:22 PM
Subject: Re: sma and upgrade problem
it might not apear now until monday.
----- Original Message -----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Friday, September 19, 2008 5:15 PM
Subject: Fw: sma and upgrade problem
Well Crap! I wanted to download it! Sorry guys. You need to get on
with it ! It went right on the credit card.
----- Original Message -----
From: net bat
To: [EMAIL PROTECTED]
Sent: Friday, September 19, 2008 7:12 PM
Subject: Re: sma and upgrade problem
it takes a few days for gw to update there records to reflect your s m a
purchase.
----- Original Message -----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Friday, September 19, 2008 4:58 PM
Subject: sma and upgrade problem
Hi. This is more for gw micro. I went in on window-eyes. It took me
to the website. It tells me that I do not appear to own an SMA. and my cost
will be $175. I called on Tuesday of this week and ordered the SMA. I just
checked with my credit card company. A charge of $299.00 was made on Tuesday,
September 16th. So, "Help!" Thanks.
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