Hi.  I prefer to do it by phone.  That's why I did that way.  Besides I
don't usually trust myself by ordering on line.  But,  I've spoken with
gw micro and it sounds like it's been taken care of.  Thanks.   


Sandra Fouts
Phone Counselor
Arkansas Attorney General's Office
323 Center Street, Ste 200
Little Rock, AR 
501-371-2303
Fax 501-682-8118

-----Original Message-----
From: Mike Pietruk [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 22, 2008 10:12 AM
To: Raul A. Gallegos
Cc: GW Info Discussion List
Subject: Re: sma and upgrade problem

Raul 

Amen to your points!  

I also think that things would have been smoother for Sandra if she had
made her purchase online rather than via a phone call.
Online ordering, almost everywhere, seems to work smoother than the
old-fashioned call up way.  Info more often than not immediately is
entered into the system, and errors, if any, can be more quickly spotted
such as incorrect digits, an incorrect email address and the insundry
errors that can occur in voice communications.
Given a choice between calling up some place and using their online
ordering system, I always prefer the latter -- even though I am an old
guy of 55.
I like the ability to carefully examine details prior to submitting
rather than depending on the vagueries of having info repeated and all
the like.

Just my 2 cents worth.



Be good and true; be patient; be undaunted. Leave your usefulness for
God to estimate.
He will see to it that you do not live your life in vain.
Scottish preacher George Morrison

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