Well I'll try again tomorrow.  Maybe they'll work on it.  "Please?!
----- Original Message ----- 
From: [EMAIL PROTECTED] 
To: [EMAIL PROTECTED] ; net bat 
Cc: [email protected] ; [EMAIL PROTECTED] 
Sent: Friday, September 19, 2008 7:37 PM
Subject: Re: sma and upgrade problem


Oh when I say file a complaint,  I mean at work.  After all,  I do work in the 
Attorney General's office.  Look,  I don't mean to sound mad.  I am sure there 
is no problem with gw micro.  But I get consumer calls about their credit cards 
all the  time.  And if you going to bill someone's card,  you need to make  the 
download available to them at the same time.  Or let the consumer know it ahead 
of time and nit bill the card until things are updated.  I know it's the 
weekend but I still haven't heard from anyone at gw micro.  Only Net bat.  
Thanks.  
  ----- Original Message ----- 
  From: [EMAIL PROTECTED] 
  To: net bat 
  Cc: [email protected] ; [EMAIL PROTECTED] 
  Sent: Friday, September 19, 2008 7:30 PM
  Subject: Re: sma and upgrade problem


  Don't tell me that.  That makes me unhappy I guess I could file a complaint 
on Monday.  A lot of places don't bill until they send out the  product.  Or at 
least until you can download it!  
    ----- Original Message ----- 
    From: net bat 
    To: [EMAIL PROTECTED] 
    Sent: Friday, September 19, 2008 7:22 PM
    Subject: Re: sma and upgrade problem


    it might not apear now until monday.
      ----- Original Message ----- 
      From: [EMAIL PROTECTED] 
      To: [email protected] 
      Sent: Friday, September 19, 2008 5:15 PM
      Subject: Fw: sma and upgrade problem


      Well Crap!  I wanted to download it!  Sorry guys.  You need to get on 
with it  !  It went right on the credit card.  
      ----- Original Message ----- 
      From: net bat 
      To: [EMAIL PROTECTED] 
      Sent: Friday, September 19, 2008 7:12 PM
      Subject: Re: sma and upgrade problem


      it takes a few days for gw to update there records to reflect your s m a 
purchase.
        ----- Original Message ----- 
        From: [EMAIL PROTECTED] 
        To: [email protected] 
        Sent: Friday, September 19, 2008 4:58 PM
        Subject: sma and upgrade problem


        Hi.  This is more for gw micro.  I went in on window-eyes.  It took me 
to the website.  It tells me that I do not appear to own an SMA.  and my cost 
will be $175. I called on Tuesday of this week and ordered the SMA.  I just 
checked with my credit card company.  A charge of $299.00 was made on Tuesday,  
September 16th.  So,  "Help!"  Thanks.  
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