At 03:35 PM 03/10/2007, Jeff Lane wrote:
T,
I went through a similar situation here for almost two years with
Comcast. Random disconnects. Sounds like his are acute, though, as
mine were spread out over much longer and varied time lengths. It
sounds like he may have an incoming signal problem....that was the
issue here. It turned out that one of the connectors in the
underground utilities box had a very slight crack and even changes
in barometric pressure would case an outage. It would eventually
come back on by itself. I fought with Comcast for two years until
one of my neighbors installed broad band and had one outage right
after another, right out of the box. Ironically there was a Comcast
truck working on the box at the corner, on an unrelated call, at the
same time they were trying to get the other folks up and running.
Neither could find anything until one of the got a flat
disconnect.......then they finally agreed it was in their system!
The guy in the box found it after an hour or so and it's been fine ever since.
I really hope this helps and is just another option. Good luck
getting any help for the ISP.
Thanks Jeff, I'll keep this in mind. It could be a signal problem as
well, but of course, the ISP is claiming it isn't.
T
