Doesn't that sound familiar???
Sent: Wednesday, October 03, 2007 11:54 AM
Subject: Re: [H] Motorola SB5101
At 03:35 PM 03/10/2007, Jeff Lane wrote:
T,
I went through a similar situation here for almost two years with Comcast.
Random disconnects. Sounds like his are acute, though, as mine were spread
out over much longer and varied time lengths. It sounds like he may have
an incoming signal problem....that was the issue here. It turned out that
one of the connectors in the underground utilities box had a very slight
crack and even changes in barometric pressure would case an outage. It
would eventually come back on by itself. I fought with Comcast for two
years until one of my neighbors installed broad band and had one outage
right after another, right out of the box. Ironically there was a Comcast
truck working on the box at the corner, on an unrelated call, at the same
time they were trying to get the other folks up and running. Neither could
find anything until one of the got a flat disconnect.......then they
finally agreed it was in their system! The guy in the box found it after
an hour or so and it's been fine ever since.
I really hope this helps and is just another option. Good luck getting any
help for the ISP.
Thanks Jeff, I'll keep this in mind. It could be a signal problem as
well, but of course, the ISP is claiming it isn't.
T
