I agree the insults being thrown at Valve are not constructive at all to this situation. Most of these posts are admins venting during an incredibly frustrating situation.

At the same time, while I would like to believe that Valve is learning from these mistakes the trend seems to indicate otherwise. It feels like quite the opposite: the issues are getting bigger each time and are unresolved for longer periods of time.

For example, I am still having issues with CPU spikes that were introduced with the Pyromania update. I've started many threads on the issue with other admins claiming to see the same issue and the only response from Valve has been a one line response from Eric that he'd forward the email along. This has been an issue for over a month and a half now.

For every other game Valve works on they have a reputation of not releasing until it's ready. I don't think it's unreasonable to expect this philosophy to carry over, even if only a little bit, to TF2 as well. They will never catch every bug and we'll always have to deal with issues with updates, but the severity of these problems lately is very troubling.

On 8/18/2012 5:16 AM, E. Olsen wrote:
A dose of civility goes a long way.

While I'm certainly not happy to be seeing the number/frequency of crashes on our servers (and I hope a few people at Valve are willing to give up their weekend to find a fix), I don't think hurling insults Valve's way is constructive in the least. Valve has a long history of learning from their mistakes (as any great company does), and I'm sure this will be no different....and the fact that they HAVE just released a new game mode for a 5 year old game that most of our players find incredibly fun and entertaining earns them alot of leeway in my book.

I'm confident it will get fixed - the sooner the better of course - but I'm not prepared to hurl insults at a company that has done everything it can to keep a game we love moving forward year after year. Unless you guys have experienced the kind of support (or lack thereof) that server operators get from other companies (DICE/EA, Activision, etc. etc.) you have no idea how good we've got it.

Give these guys a break. Keep feeding them crash reports/problems you find, and they'll fix it asap. If your communities are so fragile they can't handle a few days of server instability without your players heading for the exits, then I would submit that you have a bigger problem you may need to address.

Disagreement and debate are a healthy thing - but once insults start flying, then this list has lost its purpose.




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