PMFJI, In Phil¹s case, from what I¹ve gathered he isn¹t able to make the determination about the heads being in or out of warranty because he isn¹t able to run the maintenance utility. I¹m pretty sure the program is available for download from HP. It may take some hunting to find it. Do you have the CD-ROMs that came with the printer? If so, then you have the installer.
I believe the maintenance utility has a feature that allows diagnosis of printing defects. I can¹t remember for certain though... Maybe someone else will chime in on this thread. Good luck, Rocky From: Bill Elliott <[EMAIL PROTECTED]> Reply-To: HPDesignJet_Printers <[email protected]> Date: Wed, 2 Jul 2008 18:20:59 -0500 To: HPDesignJet_Printers <[email protected]> Subject: Re: [HPDesignJet_Printers] HP 130 Firmware upgrade I'm a strong believer of 'if it ain't broke, don't fix it', particularly when it's computer related. In fact, last year, while I was talking to HP people about another issue, I asked about firmware update. The lady there told me "if the printer is doing all I want it to do, then don't update the firmware". I didn't. Now, more recently, I, too, had a magenta problem. My utility told me that three of my print heads were "out of warrantee" period. I replaced all three print heads and problem was completely solved. Besides, the DJ print heads aren't too expensive, so I put my vote there. Hope this might help. Bill On Jul 2, 2008, at 5:27 PM, Phil Indeblanc wrote: > Hey folks... > I am a bit sceptical when it comes to firmware upgrades. For some > time now the 130 has been spitting nothing but beauty, and today > everything is on the magenta side. Perhaps my cyan is clogged. So i > thought there might be a utility for unclogging a head, but I dont > even have the maintenance software installed. I rarely interface with > it, as I use a EFI RIP. I have no info on the printer regarding a head > or ink, but I do get reddish output. So I looked on line for the > maintenance utility thinking I could use it for head cleaning, but > came across some updated drivers and firmware. I am a believer of "If > it aint broke, dont fix it"...but now it is semi broke...or ? > > what do y'all think? > > Phil > >
