Andrey-
 
I am also getting duplicate messages sporadically.  
 
A. My mail client (MS Outlook 2002) checks the server once every 15 minutes.

B. There is only one POP3 account configured in this Outlook profile.  
 
I haven't spent much time on this yet, but going from that information, I
would say that there IS another possibility.  When I figure out the cause, I
will post it.
 
Also, mail is not being left on the server.
 
Eric
 
--------------------------------------------------------
Eric Stevenson
Network Administrator
New West Products, Inc.
7510 Airway Road, Ste. 4
San Diego, CA  92154
(619) 671-9022 x239
[EMAIL PROTECTED]
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-----Original Message-----
From: Andrey Fyodorov [mailto:IMail_Forum-owner@;list.ipswitch.com] On Behalf
Of Andrey Fyodorov
Sent: Wednesday, November 13, 2002 10:11 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Duplicates messages


two possibilities:
 
A. they probably check their mail too often
B. they probably have multiple POP3 accounts conifgured in their Outlook
profile to connect to the same mailbox on the Imail server.

-----Original Message----- 
From: Douglas Santos [mailto:dsantos@;ez-solution.com.br] 
Sent: Wed 11/13/2002 11:36 AM 
To: [EMAIL PROTECTED] 
Cc: 
Subject: [IMail Forum] Duplicates messages


Hi all,
 
 
 
I have a client that are using Imail Server 7.13 with all patches applied,
but some users have been complanning about receiving duplicates e-mails,
they are using POP3 connection, and don�t leave message in the server.
I alredy the support Team of Ipswitch and the problem still continue. I
follow this article http://support.ipswitch.com/kb/IM-20010608-DM01.htm, but
doesn�t solve my problem.
Some users are using Outlook XP/2000 and Express.
 
Has anyone seen this before?? How can I solve this problem?
 
 
Thanks
 
 
 
 
Douglas Santos
MIS/Facilities
EZ-Solution Informatica Ltda.
PABX: 0xx11 3873-2772
FAX: 0xx11 3871-9715
Visite nosso site:  <http://www.ez-solution.com.br/> www.ez-solution.com.br

 

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