Hello, Wednesday, December 18, 2002, 2:25:36 PM, you wrote:
>> Very serious about this. Senior VP was setting in call center >> yesterday and was not happy with the bottle neck at fax machines. I >> have set up 4 just in the center with 38 agents. Did not like the >> agents leaving there desk ie. the phone. Sanford> You have a crazy need for a fax server. Hmmm...Am I looking at the wrong solution??? Sanford> Incoming, too, then! This project should get you a bunch of kudos. Or shot by the agents if it does not work. :) And you know no matter how well it works some of them will say it is not as good as before. Sanford> GFI is a very solid product. ZetaFax is excellent, more flexible on Sanford> the customization side than GFI. I recommend *against* Castelle Sanford> (appliance server solid as expected, client a little shaky), FAXServe Sanford> (the reverse). I setup a log by the fax sysytems this morning and so far 34 agents that are here today have done. They say it is slow today. 84 out going faxs. 438 incoming. Every ticket they book for SW makes an incoming fax plus others. 21 out of 34 agents have used the fax systems today. Thanks!!!!! I will post when i get it running. -- Best regards, ~Paul~ mailto:[EMAIL PROTECTED] --- [This E-mail scanned for viruses by Declude Virus/McAfee] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
