This is why we need a feature like the one built into hotmail. If the
customer has the ability to create a list of ppl that they want to recive
email from and either block all the rest or put them into a seperate folder.
This would give a better control over spam to the individual user and keep
the isp from doing so much work.

----- Original Message ----- 
From: "Kevin Bilbee" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, January 20, 2004 4:40 PM
Subject: RE: [IMail Forum] Inbound rules / SPAM feature enhancement request


> I can see how it may be difficult to notify thousands of users. But in
> reality even my most challenged users have the sub box retrieval setup.
>
> If they got the first POP account setup it is not a stretch to get the
> second one setup also. Ultimately it is your decision what features you
tell
> your user base about. This could be a great alternative for those users
that
> find it annoying to have to check web mail or stress your resources by
> allowing IMAP.
>
>
>
> Kevin Bilbee
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] Behalf Of Kathy J
> > Sent: Tuesday, January 20, 2004 12:39 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [IMail Forum] Inbound rules / SPAM feature enhancement
> > request
> >
> >
> > Being in the position of the person who posed this question, explaining
to
> > thousands of users that they have to now set up another pop account is
> > rather difficult.  I have however seen more success with IMAP rather
than
> > Pop for this purpose.
> >
> > I basically tell those who refuse the below suggestion to use
> > webmail once a
> > week to clean that box or their account will become Maxed and
> > they will not
> > receive emails.  That usually scares them into compliance of some sort.
> >
> > If a user does not want Spam filtering at all I just create a rule that
> > moves all mail going to that person to main and have the domain
> > process that
> > rule before the spamrules.
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] Behalf Of Kevin Bilbee
> > Sent: Tuesday, January 20, 2004 3:28 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [IMail Forum] Inbound rules / SPAM feature
> > enhancement request
> >
> > Some one correct me if I am wrong but POP users should be able to
> > check the
> > spam box by ettting up another POP account using
> > [EMAIL PROTECTED] and using their normail password.
This
> > is how Imail pop users can access sub folders/mail boxes.
> >
> > Then they can download the mail directly to their PC and process it with
a
> > client side filter to move all mail from that account to a special
folder.
> >
> >
> > Kevin Bilbee
> >
> >
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] Behalf Of Technical
> > > Support - Swift Systems Inc
> > > Sent: Tuesday, January 20, 2004 12:10 PM
> > > To: [EMAIL PROTECTED]
> > > Cc: [EMAIL PROTECTED]
> > > Subject: [IMail Forum] Inbound rules / SPAM feature enhancement
request
> > >
> > >
> > > We are a fast growing ISP and we use IMAIL for our hosted and
broadband
> > > customers.  We also sell IMAIL to many of our customers for
> > standalone or
> > > dedicated box systems.  Lately, many of our users are complaining
> > > about the
> > > "spambox" feature.  If we delete suspect email, they don't like
> > > that either
> > > so we have been trying to think of a good go-between.  POP users
> > > don't have
> > > a way to check the spambox easily...
> > >
> > > I would like to see subject modification be offered for inbound rules.
> > > Thus, for suspect email, you could modify the subject to be
> > preceded with
> > > "[Probable SPAM]", or something like that.  Then, client software
rules
> > > could be setup for POP users and satisfaction would increase greatly.
> > >
> > > Thanks,
> > > ~Vaughn
> > >
> > > ----- Original Message -----
> > > From: "Travis Rabe" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Tuesday, January 20, 2004 2:58 PM
> > > Subject: RE: [IMail Forum] Invalid final delivery userid
> > >
> > >
> > > > Maybe they have an e-mail address with a - or a . in it and it is
also
> > > used
> > > > as the mailbox delimiter?  I am not sure if that would cause
> > a problem,
> > > but
> > > > maybes.
> > > >
> > > > Travis
> > > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED] Behalf Of E. Shanbrom
> > > > (Ipswitch)
> > > > Sent: Tuesday, January 20, 2004 11:51 AM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: Re: [IMail Forum] Invalid final delivery userid
> > > >
> > > > What do the SMTP logs show for this aborted delivery. IMail
> > saves to the
> > > > sent folder by send the message to [EMAIL PROTECTED]
> > > >
> > > > Eric S
> > > > ----- Original Message -----
> > > > From: "Douglas Hardison" <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Tuesday, January 20, 2004 9:51 AM
> > > > Subject: [IMail Forum] Invalid final delivery userid
> > > >
> > > >
> > > > > Recently, I've started receiving complaints from a few
> > customers using
> > > > > our web interface. They are receiving messages from the
> > > postmaster when
> > > > > sending emails.
> > > > > The email does go out, but they receive an email from the
postmaster
> > > > > stating "Invalid final delivery  userid:
> > > > > [EMAIL PROTECTED]"
> > > > > ( hercules.bbnp.com being the name of our mail server).
> > > > >
> > > > > After logging into a couple of the problem accounts, I see that
they
> > > > > have their preferences set to "save a copy of outgoing email to
sent
> > > > > items folder".  I assume that would account for the -Sent
> > being tacked
> > > > > on to their email.
> > > > >
> > > > > We are using Imail 8.05 with the Killer Webmail templates on
Windows
> > > 2000.
> > > > > As far as I know this only started happening a few days ago.
> > > > > I haven't recently changed anything on the server.
> > > > > For the domain, I have Sub-mailbox creation set to "Create".
> > > > >
> > > > > Any ideas what might be happening, and how i can fix it?
> > > > > Pointers to documentation, etc... are welcome.
> > > > > I've searched Ipswitch's Knowledge base but didn't find anything
> > > > > in particular that helped.
> > > > >
> > > > > Douglas Hardison
> > > > >
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> > > > >
> > > >
> > > >
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> > >
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> > >
> >
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