Trish,
The problem that you are experiencing could be many things. Although many
programs need the Java Runtime Environment to run properly, seeing a run
time error doesn't always mean that Java will fix it. How did you install
the Adobe Reader? Where did you download it from and did you "Run" it or
"Save" it and then install it. The best way in my experience is to just
click on Run, and let the program be installed onto my machine. I have
experienced trouble several times after installing it after first saving it
to my hard drive. You will probably get Google Chrome and the Google Tool
Bar installed along with it, but these are easily removed through Programs
and Features. Tell me more about how you acquired the program, and maybe I
can come up with a solution.
Mike
[email protected]
-----Original Message-----
From: Trish
Sent: Wednesday, July 30, 2014 7:31 AM
To: [email protected]
Subject: Re: [JAWS-Users] Adobe Reader
well, now I get, Adobe cannot open because of an incompatibility
confirguation of my system, what the heck?
I have had this same system for long time now, I do no know what is the
problem..
I have only updated to IE 10 recently, the only change in the "system" if
this is the problem, guess I'll be going back to 9.
Unless, this JRE can fix the problem.
----- Original Message -----
From: Mike Boyd
To: Jaws Users List
Sent: Wednesday, July 30, 2014 9:13 AM
Subject: Re: [JAWS-Users] Adobe Reader
Trish,
Did you uninstall the 10.9 version? If so, do you have the Java Runtime
Environment installed on your computer? Some of these programs require it
to
run normally. It can be found at www.oracle.com/java. Pick the Java JRE to
download.
hth,
Mike
[email protected]
-----Original Message-----
From: Trish
Sent: Wednesday, July 30, 2014 6:36 AM
To: Jaws Users List
Subject: [JAWS-Users] Adobe Reader
I need help please.
I have installed Adobe 11 because when I tried to use Adobe 10.19 I got an
error message saying this..
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C...
This application has requested the Runtime to terminate it in an
unusual way.
Please contact the application's support team for more
information.
So now, when I installed 11 and try to open it, it just does nothing, it
shows it's installed in programs/features, but I cannot get the program to
open.
I am using window's 7 and Jaws 15.
*that error msg was on Adobe 10.19 not on 11
Thanks,
Trish
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
