i don't either, it hates me ----- Original Message ----- From: Mike B. To: [email protected] Sent: Wednesday, July 30, 2014 5:20 PM Subject: Re: [JAWS-Users] Adobe Reader
Hi Mike,\ Trish received the latest Adobe setup executable from me. I've never had problems running the .EXE files before when installing or updating but, I'm not going to say that the file could not have gotten corrupted somewhere along the line. I guess Trish's best option would be to get a fresh update from Adobe or Ninite. Also Trish, if you can get Adobe to open from your desktop or start menu shortcuts try the following: 1. While in the main Adobe window press the, Alt key, to open the menues. 2. Left or right arrow to, Help. 3. Arrow up to, check for updates, & press enter to have Adobe check for updates to your currently installed version. Also, in this Help menu is an option to repair if you want to try repairing the installed version first. HTH Take care. Mike This email was sent from my, iBarstool. ----- Original Message ----- From: Mike Boyd To: [email protected] Sent: Wednesday, July 30, 2014 2:41 PM Subject: Re: [JAWS-Users] Adobe Reader Trish, The problem that you are experiencing could be many things. Although many programs need the Java Runtime Environment to run properly, seeing a run time error doesn't always mean that Java will fix it. How did you install the Adobe Reader? Where did you download it from and did you "Run" it or "Save" it and then install it. The best way in my experience is to just click on Run, and let the program be installed onto my machine. I have experienced trouble several times after installing it after first saving it to my hard drive. You will probably get Google Chrome and the Google Tool Bar installed along with it, but these are easily removed through Programs and Features. Tell me more about how you acquired the program, and maybe I can come up with a solution. Mike [email protected] -----Original Message----- From: Trish Sent: Wednesday, July 30, 2014 7:31 AM To: [email protected] Subject: Re: [JAWS-Users] Adobe Reader well, now I get, Adobe cannot open because of an incompatibility confirguation of my system, what the heck? I have had this same system for long time now, I do no know what is the problem.. I have only updated to IE 10 recently, the only change in the "system" if this is the problem, guess I'll be going back to 9. Unless, this JRE can fix the problem. ----- Original Message ----- From: Mike Boyd To: Jaws Users List Sent: Wednesday, July 30, 2014 9:13 AM Subject: Re: [JAWS-Users] Adobe Reader Trish, Did you uninstall the 10.9 version? If so, do you have the Java Runtime Environment installed on your computer? Some of these programs require it to run normally. It can be found at www.oracle.com/java. Pick the Java JRE to download. hth, Mike [email protected] -----Original Message----- From: Trish Sent: Wednesday, July 30, 2014 6:36 AM To: Jaws Users List Subject: [JAWS-Users] Adobe Reader I need help please. I have installed Adobe 11 because when I tried to use Adobe 10.19 I got an error message saying this.. Microsoft Visual C++ Runtime Library Runtime Error! Program: C... This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. So now, when I installed 11 and try to open it, it just does nothing, it shows it's installed in programs/features, but I cannot get the program to open. I am using window's 7 and Jaws 15. *that error msg was on Adobe 10.19 not on 11 Thanks, Trish For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
