I simply did a system's restore back a few days, and the Adobie 10.1.9 is the only bversion installed. This was what I have been using.
It worked as of June when I dl the PDF of my bank statement. This was running IE 9, on July 23, I installed IE 10, and went to open a PDF this week and got the error msg. So something is messed up somewhere. I do not install the google or crome, I know what I need to do to make sure they do not install. Same as for the Adobie flash and it's 14. Here is the error msg I get when trying to use Adobie 10: Microsoft Visual C++ Runtime Library Runtime Error! Program: C... This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. That's all I know. Thanks for your help ----- Original Message ----- From: Mike Boyd To: [email protected] Sent: Wednesday, July 30, 2014 4:41 PM Subject: Re: [JAWS-Users] Adobe Reader Trish, The problem that you are experiencing could be many things. Although many programs need the Java Runtime Environment to run properly, seeing a run time error doesn't always mean that Java will fix it. How did you install the Adobe Reader? Where did you download it from and did you "Run" it or "Save" it and then install it. The best way in my experience is to just click on Run, and let the program be installed onto my machine. I have experienced trouble several times after installing it after first saving it to my hard drive. You will probably get Google Chrome and the Google Tool Bar installed along with it, but these are easily removed through Programs and Features. Tell me more about how you acquired the program, and maybe I can come up with a solution. Mike [email protected] -----Original Message----- From: Trish Sent: Wednesday, July 30, 2014 7:31 AM To: [email protected] Subject: Re: [JAWS-Users] Adobe Reader well, now I get, Adobe cannot open because of an incompatibility confirguation of my system, what the heck? I have had this same system for long time now, I do no know what is the problem.. I have only updated to IE 10 recently, the only change in the "system" if this is the problem, guess I'll be going back to 9. Unless, this JRE can fix the problem. ----- Original Message ----- From: Mike Boyd To: Jaws Users List Sent: Wednesday, July 30, 2014 9:13 AM Subject: Re: [JAWS-Users] Adobe Reader Trish, Did you uninstall the 10.9 version? If so, do you have the Java Runtime Environment installed on your computer? Some of these programs require it to run normally. It can be found at www.oracle.com/java. Pick the Java JRE to download. hth, Mike [email protected] -----Original Message----- From: Trish Sent: Wednesday, July 30, 2014 6:36 AM To: Jaws Users List Subject: [JAWS-Users] Adobe Reader I need help please. I have installed Adobe 11 because when I tried to use Adobe 10.19 I got an error message saying this.. Microsoft Visual C++ Runtime Library Runtime Error! Program: C... This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. So now, when I installed 11 and try to open it, it just does nothing, it shows it's installed in programs/features, but I cannot get the program to open. I am using window's 7 and Jaws 15. *that error msg was on Adobe 10.19 not on 11 Thanks, Trish For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
