I am waiting for the fiber line to be installed.:) AT&T is talking about it next year for Louisville. Cable is having bandwidth issues with HD signals plus the phone and internet all going into one hose into your home. Fiber is a fat pipe and is the future really for internet connectivity.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:macgroup-bounces at erdos.math.louisville.edu] On Behalf Of Jonathan Fletcher Sent: Wednesday, October 03, 2007 12:55 PM To: macgroup at erdos.math.louisville.edu Subject: Re: [MacGroup] Insult Broadband I myself just switched to Insight from the rag-tag bundle of wires that I had entering my household before. I had Dish for TV, BellSouth for two phone lines and Win.net for DSL. I love Win.net, especially for the fact that all their employees speak English as a first language, but BellSouth kept them from selling the good stuff. I just couldn't afford a T1 for $300 a month and that was the only way for me to get faster service from them. Insight is at least four times as fast, I get free long distance and all the channels (pretty much) I had with Dish. But here's the best part: I pay about $80 less a month than what I had before. We'll see what their service looks like after a few months, but the installer was in and out in a jiffy (including a couple trips into my scary crawl-space), knew exactly what to do and did a great job. There are no on-screen info options like with Dish, but the channels are almost the same, the phones sound exactly the same and my internet connection is wonderful! All that and less money. What's not to love!? Well, except that my wife had to be dragged kicking and screaming to the C-J TV sheet. Hmmm, maybe she'd like TV Guide online... j. p.s. and I feel really bad for Win.net, too. On Oct 3, 2007, at 12:26 PM, "R. D. Preston" <preston.r.d at insightbb.com> wrote: > Message: 3 > Date: Tue, 2 Oct 2007 19:29:55 -0400 > From: "R. D. Preston" <preston.r.d at insightbb.com> > Subject: Re: [MacGroup] Insult Broadband > To: Macintosh topics <macgroup at erdos.math.louisville.edu> > Message-ID: <44AC509F-0A65-4AF8-BEB5-D18F5A45773E at insightbb.com> > Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed > > Hi, > > Not qualified? I think that means one primary thing: > You are probably up against the BellSouth/AT&T > phone service territorial strangle hold on local area > providers. I had to deal with their nonsense for over > a month before I canceled. > A different issue, but still a brick wall. And a full > month after I reached that frustration point, I got a > followup call from them asking me to reconsider > and "come back" for their "World Class" service. > HA! No way. > I'm now using InsightBB and like it muchly bunches, > except for the $40 a month thing... > > Russ Preston > > > On Oct 2, 2007, at 6:29 PM, RobK wrote: > >> Wow, I've heard plenty of horror stories about Comcast, here's >> another one for the PSC to ponder. >> >> However, from what I hear about Insight, they've been pretty >> reliable. >> Most of my family has it and haven't had any problems, with the >> exception of the 3-day missing email fiasco. >> >> My problem is that I'm very near the DSL limit. My speed fluctuates >> with bursts up to 105, but it mostly sits around 80 or so. And I'm >> supposed to have a 1.5 line. So I called my ISP and asked them about >> their "Extreme DSL" and surprise! I'm not qualified for it. >> >> So I either have to bite the bullet with Insult or move closer to the >> CO. >> >> And believe it or not, I'm leaning more toward moving now. >> >> b3studios wrote: >> >>> Think Insights bad (they are...)? >>> I just moved back to Michigan and had to go back with Comcast to get >>> decent internet speeds. >>> Now, Comcast is really a pain in the... well you get the idea. >>> >>> Once I finally had the guy come out, it took forever to get it set >>> up because I'm on a Mac. Finally, I had to beg him to let me just do >>> the set up part and he could phone in the numbers to HQ. >>> >>> After that everything was great, for a while. It seems that Comcast >>> is spotty when you are using a router (3 laptops in the house, so we >>> are). Have to periodically (every few days or so) turn off the >>> airport express and the modem for about 30sec and then turn them >>> back on, or no internet connection. >>> This is with no changing of hardware or settings. >>> >>> Once, about a week after hook up we were getting no internet service >>> (the modem wasn't connecting). The next door neighbors (who use >>> insight) had a working signal. I know this because I could connect >>> to their wireless network. >>> >>> I call Comcast and keep getting put on hold by an automated system >>> that tells me that my call is very important to them, all the while >>> I'm listening to commercials for... wait for it... Comcast High- >>> Speed internet. After almost 20 min, a recording comes on and tells >>> me that there is an outage in the whole area and to call back later, >>> then HANGS UP ON ME. >>> >>> I was extremely angry and called back, finally got someone on the >>> phone, they said a tech could be out next week to check it out, and >>> the that problem was obviously something I had done to my set up. >>> >>> I changed nothing, and a day later noticed that my modem was >>> connecting and everything was fine. >>> >>> I hate these big companies that have what seems to be a monopoly on >>> high-speed internet access. >>> Couple that with the fact that Comcast is now limiting their >>> "Unlimited" High-Speed Access, etc... >>> >>> erg... >>> >>> Good luck with Insight though, I had much less problems with them. >>> >>> On Oct 1, 2007, at 8:12 PM, RobK wrote: >>> >>> >>> >>>> So I decided to make the big jump. The Dish is disconnected which >>>> means I can lose the landline phone. And since I can't get any >>>> decent speed from my too-far-away-from-the-CO-DSL, I decided to >>>> make the jump to Insight cable. >>>> >>>> I signed up online, got the confirmation which said it would run >>>> $40 per month with a $10 installation and a $39.99 modem fee. This >>>> is apparently an Internet special which expired Sunday (I signed up >>>> on Friday). >>>> >>>> I get the call to set up the install and I'm now told the >>>> installation is $39.99, not $10. So I "discussed" this with the >>>> caller until I realize she is working for the order-taking company. >>>> So I call Insight and explain that I have a confirmation for a $10 >>>> installation and am told once again that the installation will be >>>> $40 because they "have to roll a truck." When I point out that this >>>> is Insight's problem and I have a confirmation for a $10 install, >>>> I'm told that they will not honor the agreement. >>>> >>>> So I ask for a supervisor. After a few minutes, my guy comes back >>>> on the line and tells me that if my mysterious credit ranking is >>>> above a certain level, they'll honor the $10 install. At this point >>>> I realized where this was going and gracefully ended the call. >>>> >>>> Anyone got any contacts with Insight? -- Jonathan Fletcher jfletch at newmediaconstco.com Project Foreman NewMedia Construction Co. _______________________________________________ The next Louisville Computer Society meeting will be October 23 at MacAuthority, 128 Breckinridge Lane. Posting address: MacGroup at erdos.math.louisville.edu Information: http://www.math.louisville.edu/mailman/listinfo/macgroup
