Jonathan, I agree with you concerning Win.net. They are great people but with the competition as it is I don't know how the independent ISP's are going to survive. My best friend (yes, I have ONE) owns and ISP and they have laid off all the employees, the family members have had to get other employment and what used to be a large staff is now down to two people. What a shame that a several million dollar business is now just a shell.
John R. On Oct 3, 2007, at 12:55 PM, Jonathan Fletcher wrote: > I myself just switched to Insight from the rag-tag bundle of wires > that I had entering my household before. I had Dish for TV, BellSouth > for two phone lines and Win.net for DSL. I love Win.net, especially > for the fact that all their employees speak English as a first > language, but BellSouth kept them from selling the good stuff. I just > couldn't afford a T1 for $300 a month and that was the only way for > me to get faster service from them. > > Insight is at least four times as fast, I get free long distance and > all the channels (pretty much) I had with Dish. But here's the best > part: I pay about $80 less a month than what I had before. We'll see > what their service looks like after a few months, but the installer > was in and out in a jiffy (including a couple trips into my scary > crawl-space), knew exactly what to do and did a great job. There are > no on-screen info options like with Dish, but the channels are almost > the same, the phones sound exactly the same and my internet > connection is wonderful! > > All that and less money. What's not to love!? > > Well, except that my wife had to be dragged kicking and screaming to > the C-J TV sheet. Hmmm, maybe she'd like TV Guide online... > > j. > > p.s. and I feel really bad for Win.net, too. > > > On Oct 3, 2007, at 12:26 PM, "R. D. Preston" > <preston.r.d at insightbb.com> wrote: > >> Message: 3 >> Date: Tue, 2 Oct 2007 19:29:55 -0400 >> From: "R. D. Preston" <preston.r.d at insightbb.com> >> Subject: Re: [MacGroup] Insult Broadband >> To: Macintosh topics <macgroup at erdos.math.louisville.edu> >> Message-ID: <44AC509F-0A65-4AF8-BEB5-D18F5A45773E at insightbb.com> >> Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed >> >> Hi, >> >> Not qualified? I think that means one primary thing: >> You are probably up against the BellSouth/AT&T >> phone service territorial strangle hold on local area >> providers. I had to deal with their nonsense for over >> a month before I canceled. >> A different issue, but still a brick wall. And a full >> month after I reached that frustration point, I got a >> followup call from them asking me to reconsider >> and "come back" for their "World Class" service. >> HA! No way. >> I'm now using InsightBB and like it muchly bunches, >> except for the $40 a month thing... >> >> Russ Preston >> >> >> On Oct 2, 2007, at 6:29 PM, RobK wrote: >> >>> Wow, I've heard plenty of horror stories about Comcast, here's >>> another >>> one for the PSC to ponder. >>> >>> However, from what I hear about Insight, they've been pretty >>> reliable. >>> Most of my family has it and haven't had any problems, with the >>> exception of the 3-day missing email fiasco. >>> >>> My problem is that I'm very near the DSL limit. My speed fluctuates >>> with >>> bursts up to 105, but it mostly sits around 80 or so. And I'm >>> supposed >>> to have a 1.5 line. So I called my ISP and asked them about their >>> "Extreme DSL" and surprise! I'm not qualified for it. >>> >>> So I either have to bite the bullet with Insult or move closer to >>> the CO. >>> >>> And believe it or not, I'm leaning more toward moving now. >>> >>> b3studios wrote: >>> >>>> Think Insights bad (they are...)? >>>> I just moved back to Michigan and had to go back with Comcast to >>>> get >>>> decent internet speeds. >>>> Now, Comcast is really a pain in the... well you get the idea. >>>> >>>> Once I finally had the guy come out, it took forever to get it >>>> set up >>>> because I'm on a Mac. Finally, I had to beg him to let me just do >>>> the >>>> set up part and he could phone in the numbers to HQ. >>>> >>>> After that everything was great, for a while. It seems that Comcast >>>> is spotty when you are using a router (3 laptops in the house, >>>> so we >>>> are). Have to periodically (every few days or so) turn off the >>>> airport express and the modem for about 30sec and then turn them >>>> back >>>> on, or no internet connection. >>>> This is with no changing of hardware or settings. >>>> >>>> Once, about a week after hook up we were getting no internet >>>> service >>>> (the modem wasn't connecting). The next door neighbors (who use >>>> insight) had a working signal. I know this because I could >>>> connect to >>>> their wireless network. >>>> >>>> I call Comcast and keep getting put on hold by an automated system >>>> that tells me that my call is very important to them, all the while >>>> I'm listening to commercials for... wait for it... Comcast High- >>>> Speed >>>> internet. After almost 20 min, a recording comes on and tells me >>>> that >>>> there is an outage in the whole area and to call back later, then >>>> HANGS UP ON ME. >>>> >>>> I was extremely angry and called back, finally got someone on the >>>> phone, they said a tech could be out next week to check it out, and >>>> the that problem was obviously something I had done to my set up. >>>> >>>> I changed nothing, and a day later noticed that my modem was >>>> connecting and everything was fine. >>>> >>>> I hate these big companies that have what seems to be a monopoly on >>>> high-speed internet access. >>>> Couple that with the fact that Comcast is now limiting their >>>> "Unlimited" High-Speed Access, etc... >>>> >>>> erg... >>>> >>>> Good luck with Insight though, I had much less problems with them. >>>> >>>> On Oct 1, 2007, at 8:12 PM, RobK wrote: >>>> >>>> >>>> >>>>> So I decided to make the big jump. The Dish is disconnected which >>>>> means >>>>> I can lose the landline phone. And since I can't get any decent >>>>> speed >>>>> from my too-far-away-from-the-CO-DSL, I decided to make the >>>>> jump to >>>>> Insight cable. >>>>> >>>>> I signed up online, got the confirmation which said it would run >>>>> $40 per >>>>> month with a $10 installation and a $39.99 modem fee. This is >>>>> apparently >>>>> an Internet special which expired Sunday (I signed up on Friday). >>>>> >>>>> I get the call to set up the install and I'm now told the >>>>> installation >>>>> is $39.99, not $10. So I "discussed" this with the caller until I >>>>> realize she is working for the order-taking company. So I call >>>>> Insight >>>>> and explain that I have a confirmation for a $10 installation >>>>> and am >>>>> told once again that the installation will be $40 because they >>>>> "have to >>>>> roll a truck." When I point out that this is Insight's problem >>>>> and I >>>>> have a confirmation for a $10 install, I'm told that they will not >>>>> honor >>>>> the agreement. >>>>> >>>>> So I ask for a supervisor. After a few minutes, my guy comes back >>>>> on the >>>>> line and tells me that if my mysterious credit ranking is above a >>>>> certain level, they'll honor the $10 install. At this point I >>>>> realized >>>>> where this was going and gracefully ended the call. >>>>> >>>>> Anyone got any contacts with Insight? > > > > -- > Jonathan Fletcher > jfletch at newmediaconstco.com > Project Foreman > NewMedia Construction Co. > > _______________________________________________ > The next Louisville Computer Society meeting will > be October 23 at MacAuthority, 128 Breckinridge Lane. > Posting address: MacGroup at erdos.math.louisville.edu > Information: http://www.math.louisville.edu/mailman/listinfo/macgroup >
