----- Original Message -----
From: Petrus Tuerlings
To: [email protected]
Sent: Wednesday, October 16, 2019 6:33 PM
Subject: Re: sound loss in iOS 13.1.2
Hi all,
I haven’t really commented on this thread as I’m one of the fortunate ones
not to have had this bug thus far…touch wood. However I did fix the battery
problems I was having after I updated to IOS 13 and above by pressing the
volume up, quickly followed by the volume down and then pressing the side
button and holding it pressed for about 15 seconds or until the apple logo
appears on the screen if there is a sited person around to tell you. All of
the other suggestions I tried didn’t fix the drain on my battery, but rebooting
the phone in the above way did. I haven’t read all of the messages in this
thread either so sorry if this suggestion was given already.
On 17/10/2019, at 10:07, Tom Moore <[email protected]> wrote:
Hi,
I was able to get the phone to work again by enabling accessibility in
iTunes and then restoring the os and settings by using the last backup I had.
Tom
From: 'Tim Kilburn' via MacVisionaries <[email protected]>
Sent: Wednesday, October 16, 2019 9:36 AM
To: [email protected]
Subject: Re: sound loss in iOS 13.1.2
Hi,
Do you have a Mac? If so, you could restore from iTunes or from the Finder
in Catalina. If not, I believe that you'll need sighted assistance. A simple
restart might do the trick, but if that doesn't cut it, then a restore should,
but of course you'll need to have sighted assistance if you can't get VO going.
Later...
Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Jamf Certified Associate
Fort McMurray, AB Canada
On Oct 16, 2019, at 06:49, Tom Moore <[email protected]> wrote:
Hi guys,
Something serious going on here.
After the loss of Voice Over audio when turning on the phone I placed a
call to the phone and was able to get audio back during the life of the call.
When I hung up the Voice Over audio was gone again.
After resetting all settings to defaults audio is gone for good and I can
not even turn on voice over or answer the incoming call.
I am unsure how I am going to get myself out of this one at this point.
Tom
From: [email protected] <[email protected]> On
Behalf Of Loy Green
Sent: Tuesday, October 15, 2019 4:53 PM
To: [email protected]
Subject: Re: sound loss in iOS 13.1.2
IOS 13.1.3 came out today, but no mention in the release notes about the
sound loss issues in IOS 13.1.2
----- Original Message -----
From: João de Sousa e Silva
To: [email protected]
Sent: Tuesday, October 15, 2019 11:41 AM
Subject: Re: sound loss in iOS 13.1.2
Should be hard to replicate, otherwise probably it would be already on
the go to a fix. The Apple advisor refused the logs from my phone…
Às 16:02 de 15/10/2019, 'Tim Kilburn' via MacVisionaries escreveu:
Hi,
There must be some combination of settings that is causing this for
those of you who experience it more than others. I did some testing this
morning, and could not replicate the problem while using the iPhone without
headphones. I made numerous outgoing calls, disconnected the call myself
first, disconnected it first from the other phone, tried to disconnect
simultaneously, all with no loss of sound. I thought that maybe since speaker
routing was possibly a factor, I did the same while on speaker phone. Still no
loss of sound. I tried the same scenarios on an a number of incoming calls and
still did not lose sound. Again, since audio routing may be a factor, I
enabled the "Auto-Detect Speaker In Call" feature under Settings,
Accessibility, VoiceOver, Audio. I still did not lose sound after ending the
call in all the ways mentioned above. I did not try again with headphones on,
but I was attempting to replicate the issue as others have explained it. I
just must be bloody lucky right now as I'm not experiencing this problem and I
certainly would find it frustrating, maybe even exasperating if I did have it
happen as often as others have reported. I guess I'll just hope that the big
boys at Apple figure it out soon so that this can be eliminated.
Later...
Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Jamf Certified Associate
Fort McMurray, AB Canada
On Oct 15, 2019, at 08:36, Anders Holmberg <[email protected]>
wrote:
Hi!
I have the XR and I only have some issues when unlocking the phone.
But its not a big one.
/A
14 okt. 2019 kl. 23:02 skrev Phil Halton <[email protected]>:
Are people having this sound loss problem only when making a call? I
have a 10 are and I have yet to have this problem, but then again, I have only
received calls, not made one yet.
Sent from my IPhone
On Oct 14, 2019, at 12:58 PM, Angus MacKinnon <[email protected]>
wrote:
Yesterday, I made a call to my Pharmacy with my iPhone XR and when
I hangedd up and lossed all sounds. Hardware reset and called an Uncle on my
iPhone XR and lossed all sounds. Hardware reset and performed other tasks. When
Jonathan Mosen lost all sounds on his iPhone 11, he still had Braille and made
a call and got all sounds came back. Jonathan Mosen recommends playing a song
or stream a radio station before making a call. I just told Siri to play a song
before making a call and no sounds on my iPhone XR was not lossed.
Angus MacKinnon, Personalism Student
Charles Péguy said, “The revolution is moral or not at all”
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Sent from Petrus' MacBook
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