Also opening a credit card dispute that early seems pretty unreasonable to me - how much time do you have to do that?
Surely waiting a month or more would be allowed by your card company, given item is coming from overseas (not to mention being a bespoke item!) David On Sat, 11 Jan 2025, 20:08 jb-electronics, <[email protected]> wrote: > Sorry, I have to side with inixielab here. You (conveniently?) omitted the > fact that you were in contact with the seller for a custom item, that was > incidentally expertly produced. You did not mention that you had a direct > line of communication with the seller. You did not mention whether you > reached out after you didn't hear back. Yet, you writing publicly here on > neonixie-l, where a lot of people can read these kind of insinuations, > seemed like a good idea to you. > > And then you mention "But I am the bad guy who did something wrong." Hmm. > > Best regards > Jens > > On 2025-01-10 4:00 a.m., Leroy Jones wrote: > > I started working with nixie tubes in 1990. At that time there were still > lots of National Electronics ones around. > When in Phoenix, AZ on a business trip in 1998, I drove over to Antique > Electronic supply and bought out their entire stock > of National nixies. Lots of NL-807 tubes in that bunch. Then in > 1999-2000 I started buying up B-7971 tubes so i could build > the scrolling text array that uses 16 of them. Have enough of those to > make another group of 8 to eventually make a 24- tube scrolling array. > Plenty of spares. Those cost $10 each then. So it is with just over 30 > years of nixification under my belt that I now write this. > Things are getting rather weird I have to say, what with all of the > up-and-coming "new" manufacturers and with strong doses of plenty of drama > to go with it along the way. But who am I to say it? I just wanted > to test one of the new tubes. That is all I wanted to do I swear it. > > > On Thursday, January 9, 2025 at 9:44:35 PM UTC-5 Richard Scales wrote: > >> I ordered a DGM01 and it arrived in a couple of weeks as far as I can >> remember, the tube is lovely. I am now working on a custom tube project >> with the same manufacturer and so far have not had any comms issue though I >> would agree that their web site does not give the impression of being much >> of an e-commerce oriented thing at the moment. I note that they are using >> ShopPay for payments but I guess that does not provide any tracking updates >> etc. Perhaps it may at some future point. >> I suspect that their skills and focus are mostly in the area of nixie >> tube development for which I would give them much praise as that is where >> the future is going to be for our hobby. I have tracked the general price >> trend of nixies over just the last 8 years (as that is how long ago I >> developed an interest) and it seems to continue to spiral skywards as >> demand increases and supply, well, it's going to dry up some day! >> I do hope that Inixielab (and anyone else doing the same) continue with >> their development and make a commercial success of it (and get to the point >> of having a real e-commerce site!). >> - Richard >> >> >> >> On Friday, 10 January 2025 at 02:20:03 UTC Leroy Jones wrote: >> >>> High drama. Caused by a failure to communicate. Of course I get >>> painted as the bad guy. It always happens that way. >>> I am used to it. However, fortunately, this only happens in way less >>> than 1% of my transactions. To everyone reading this, >>> think what you will. I have done nothing wrong, given the nature of >>> this situation. It was caused by an unfortunate lack of proper >>> communication. Yes. I agree. The entire ordeal is OUTRAGEOUS. >>> From start to finish. Had I known it was going to turn out like this >>> I would have not touched it with a ten foot pole! Beautiful looking >>> tubes. Great looking web site. But no customer login nor order status >>> available. >>> Paypal does not work. Credit card only. Last I heard and understood >>> everything was ready. Then an entire 7 days of complete silence ensued >>> after the payment was made via credit card. Somehow when the money >>> showed up, then communication suddenly stopped. >>> But I am the bad guy who did something wrong. Gentlemen, is that not >>> high drama right there? I rest my case. -Chuck >>> >>> >>> >>> >>> On Thursday, January 9, 2025 at 8:51:59 PM UTC-5 Sadudu wrote: >>> >>>> I sincerely apologize for any inconvenience caused. Let me now walk >>>> you through the process of what happened. >>>> >>>> [image: 微信图片_20250110092903.png][image: 微信图片_20250110092910.png][image: >>>> 微信图片_20250110092915.png][image: 微信图片_20250110092918.png] >>>> >>>> Here's a chat from a week ago, you mentioned that you needed a test >>>> board and I promised to make one for free and send it to you after I >>>> learned of your need. And I have told you that it will take some time to >>>> produce the PCB, and you have replied that it is not urgent （THERE IS NO >>>> HURRY AT ALL!!!!!!!!）. After I draw the corresponding PCB, it will take me >>>> three days to produce it, and it will take me three days to mail it to my >>>> home. After I receive it, I have to do some simple soldering and testing. >>>> If you receive it, you should see it as a PCB with soldered pins. >>>> >>>> I think it's very funny that I made and sent you the PCB for free and >>>> you said I didn't ship it. I actually shipped the item when you first asked >>>> me. >>>> >>>> Now that I've refunded you the money, the mailed item is a gift to you. >>>> This is just outrageous. >>>> >>>> >>>> On Friday, January 10, 2025 at 3:39:44 AM UTC+8 Leroy Jones wrote: >>>> >>>>> One thing that really bugs me about their site is there is no customer >>>>> account login to check status of pending orders. >>>>> That plus the fact that there is no communication about "order >>>>> received" nor any info about tracking number. >>>>> I waited an entire 7 day week after charging it to my credit card and >>>>> not a peep. I canceled the order and opened a credit card dispute. >>>>> Not my first rodeo. This is unacceptable. >>>>> >>>>> On Thursday, January 9, 2025 at 2:27:47 PM UTC-5 Nick Andrews wrote: >>>>> >>>>>> I ordered a couple of their test boards with tube some time back and >>>>>> if I recall, it took a couple ot 3 weeks to get shipped. No biggie. >>>>>> >>>>>> On Thu, Jan 9, 2025 at 12:44 PM Leroy Jones <[email protected]> >>>>>> wrote: >>>>>> >>>>>>> Does anyone on here have any personal experience dealing with >>>>>>> inixielab.com? >>>>>>> >>>>>>> Anyone here have any experience with the new DGM01 tube? >>>>>>> >>>>>>> I ask because I am getting very concerned over the fact that I >>>>>>> ordered one tube >>>>>>> to test an entire 7 day week ago, and have not heard back nor gotten >>>>>>> a tracking number >>>>>>> for the shipping. Their web site has no customer account sign-in, >>>>>>> nor does it have any >>>>>>> way to check up on the status of pending orders. >>>>>>> >>>>>>> Comments? Anyone? >>>>>>> >>>>>> -- >>>>>>> >>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "neonixie-l" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send an email to [email protected]. >>>>>>> To view this discussion, visit >>>>>>> https://groups.google.com/d/msgid/neonixie-l/25101926-6be1-475b-8366-d7e17197c8b0n%40googlegroups.com >>>>>>> <https://groups.google.com/d/msgid/neonixie-l/25101926-6be1-475b-8366-d7e17197c8b0n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>> . >>>>>>> >>>>>> -- > You received this message because you are subscribed to the Google Groups > "neonixie-l" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/neonixie-l/2cd0e4ad-0724-4a2c-8946-236baae31d53n%40googlegroups.com > <https://groups.google.com/d/msgid/neonixie-l/2cd0e4ad-0724-4a2c-8946-236baae31d53n%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > > -- > You received this message because you are subscribed to the Google Groups > "neonixie-l" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/neonixie-l/d7e643ff-b108-a15a-2b46-bac04c87ef2d%40jb-electronics.de > <https://groups.google.com/d/msgid/neonixie-l/d7e643ff-b108-a15a-2b46-bac04c87ef2d%40jb-electronics.de?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "neonixie-l" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion, visit https://groups.google.com/d/msgid/neonixie-l/CAOQ6x0G%2BgNce2C5oM1g%2BT-3QbfBJwdOVvEC2Fac9H%3D-kdQ%2BktQ%40mail.gmail.com.
