Well yes, you guys are correct in thinking that maybe I went a bit overboard. However I had started seeing multiple red flags and so decided to take it under control. It will all sort itself out eventually. The entire situation is now a very well defined one. There is no more doubt. No more red flags. When I do business, I have certain requirements. One of those requirements is clear-cut record keeping and documentation of a transaction. A proper e-commerce web site always has customer login, order number, shipping tracking number, date order was received, and order status. This particular one has none of those. Then there was a week of silence in which I was not given any clue about what was going on. So I took control of it.
On Saturday, January 11, 2025 at 5:42:59 PM UTC-5 David Pye wrote: > Also opening a credit card dispute that early seems pretty unreasonable to > me - how much time do you have to do that? > > Surely waiting a month or more would be allowed by your card company, > given item is coming from overseas (not to mention being a bespoke item!) > > David > > > > On Sat, 11 Jan 2025, 20:08 jb-electronics, <[email protected]> > wrote: > >> Sorry, I have to side with inixielab here. You (conveniently?) omitted >> the fact that you were in contact with the seller for a custom item, that >> was incidentally expertly produced. You did not mention that you had a >> direct line of communication with the seller. You did not mention whether >> you reached out after you didn't hear back. Yet, you writing publicly here >> on neonixie-l, where a lot of people can read these kind of insinuations, >> seemed like a good idea to you. >> >> And then you mention "But I am the bad guy who did something wrong." Hmm. >> >> Best regards >> Jens >> >> On 2025-01-10 4:00 a.m., Leroy Jones wrote: >> >> I started working with nixie tubes in 1990. At that time there were >> still lots of National Electronics ones around. >> When in Phoenix, AZ on a business trip in 1998, I drove over to Antique >> Electronic supply and bought out their entire stock >> of National nixies. Lots of NL-807 tubes in that bunch. Then in >> 1999-2000 I started buying up B-7971 tubes so i could build >> the scrolling text array that uses 16 of them. Have enough of those to >> make another group of 8 to eventually make a 24- tube scrolling array. >> Plenty of spares. Those cost $10 each then. So it is with just over >> 30 years of nixification under my belt that I now write this. >> Things are getting rather weird I have to say, what with all of the >> up-and-coming "new" manufacturers and with strong doses of plenty of drama >> to go with it along the way. But who am I to say it? I just wanted >> to test one of the new tubes. That is all I wanted to do I swear it. >> >> >> On Thursday, January 9, 2025 at 9:44:35 PM UTC-5 Richard Scales wrote: >> >>> I ordered a DGM01 and it arrived in a couple of weeks as far as I can >>> remember, the tube is lovely. I am now working on a custom tube project >>> with the same manufacturer and so far have not had any comms issue though I >>> would agree that their web site does not give the impression of being much >>> of an e-commerce oriented thing at the moment. I note that they are using >>> ShopPay for payments but I guess that does not provide any tracking updates >>> etc. Perhaps it may at some future point. >>> I suspect that their skills and focus are mostly in the area of nixie >>> tube development for which I would give them much praise as that is where >>> the future is going to be for our hobby. I have tracked the general price >>> trend of nixies over just the last 8 years (as that is how long ago I >>> developed an interest) and it seems to continue to spiral skywards as >>> demand increases and supply, well, it's going to dry up some day! >>> I do hope that Inixielab (and anyone else doing the same) continue with >>> their development and make a commercial success of it (and get to the point >>> of having a real e-commerce site!). >>> - Richard >>> >>> >>> >>> On Friday, 10 January 2025 at 02:20:03 UTC Leroy Jones wrote: >>> >>>> High drama. Caused by a failure to communicate. Of course I get >>>> painted as the bad guy. It always happens that way. >>>> I am used to it. However, fortunately, this only happens in way less >>>> than 1% of my transactions. To everyone reading this, >>>> think what you will. I have done nothing wrong, given the nature of >>>> this situation. It was caused by an unfortunate lack of proper >>>> communication. Yes. I agree. The entire ordeal is OUTRAGEOUS. >>>> From start to finish. Had I known it was going to turn out like this >>>> I would have not touched it with a ten foot pole! Beautiful looking >>>> tubes. Great looking web site. But no customer login nor order status >>>> available. >>>> Paypal does not work. Credit card only. Last I heard and understood >>>> everything was ready. Then an entire 7 days of complete silence ensued >>>> after the payment was made via credit card. Somehow when the money >>>> showed up, then communication suddenly stopped. >>>> But I am the bad guy who did something wrong. Gentlemen, is that not >>>> high drama right there? I rest my case. -Chuck >>>> >>>> >>>> >>>> >>>> On Thursday, January 9, 2025 at 8:51:59 PM UTC-5 Sadudu wrote: >>>> >>>>> I sincerely apologize for any inconvenience caused. Let me now walk >>>>> you through the process of what happened. >>>>> >>>>> [image: 微信图片_20250110092903.png][image: 微信图片_20250110092910.png][image: >>>>> 微信图片_20250110092915.png][image: 微信图片_20250110092918.png] >>>>> >>>>> Here's a chat from a week ago, you mentioned that you needed a test >>>>> board and I promised to make one for free and send it to you after I >>>>> learned of your need. And I have told you that it will take some time to >>>>> produce the PCB, and you have replied that it is not urgent （THERE IS NO >>>>> HURRY AT ALL!!!!!!!!）. After I draw the corresponding PCB, it will take >>>>> me >>>>> three days to produce it, and it will take me three days to mail it to my >>>>> home. After I receive it, I have to do some simple soldering and testing. >>>>> If you receive it, you should see it as a PCB with soldered pins. >>>>> >>>>> I think it's very funny that I made and sent you the PCB for free and >>>>> you said I didn't ship it. I actually shipped the item when you first >>>>> asked >>>>> me. >>>>> >>>>> Now that I've refunded you the money, the mailed item is a gift to >>>>> you. This is just outrageous. >>>>> >>>>> >>>>> On Friday, January 10, 2025 at 3:39:44 AM UTC+8 Leroy Jones wrote: >>>>> >>>>>> One thing that really bugs me about their site is there is no >>>>>> customer account login to check status of pending orders. >>>>>> That plus the fact that there is no communication about "order >>>>>> received" nor any info about tracking number. >>>>>> I waited an entire 7 day week after charging it to my credit card and >>>>>> not a peep. I canceled the order and opened a credit card dispute. >>>>>> Not my first rodeo. This is unacceptable. >>>>>> >>>>>> On Thursday, January 9, 2025 at 2:27:47 PM UTC-5 Nick Andrews wrote: >>>>>> >>>>>>> I ordered a couple of their test boards with tube some time back and >>>>>>> if I recall, it took a couple ot 3 weeks to get shipped. No biggie. >>>>>>> >>>>>>> On Thu, Jan 9, 2025 at 12:44 PM Leroy Jones <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> Does anyone on here have any personal experience dealing with >>>>>>>> inixielab.com? >>>>>>>> >>>>>>>> Anyone here have any experience with the new DGM01 tube? >>>>>>>> >>>>>>>> I ask because I am getting very concerned over the fact that I >>>>>>>> ordered one tube >>>>>>>> to test an entire 7 day week ago, and have not heard back nor >>>>>>>> gotten a tracking number >>>>>>>> for the shipping. Their web site has no customer account sign-in, >>>>>>>> nor does it have any >>>>>>>> way to check up on the status of pending orders. >>>>>>>> >>>>>>>> Comments? Anyone? >>>>>>>> >>>>>>> -- >>>>>>>> >>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "neonixie-l" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>> send an email to [email protected]. >>>>>>>> To view this discussion, visit >>>>>>>> https://groups.google.com/d/msgid/neonixie-l/25101926-6be1-475b-8366-d7e17197c8b0n%40googlegroups.com >>>>>>>> >>>>>>>> <https://groups.google.com/d/msgid/neonixie-l/25101926-6be1-475b-8366-d7e17197c8b0n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>> . >>>>>>>> >>>>>>> -- >> You received this message because you are subscribed to the Google Groups >> "neonixie-l" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion, visit >> https://groups.google.com/d/msgid/neonixie-l/2cd0e4ad-0724-4a2c-8946-236baae31d53n%40googlegroups.com >> >> <https://groups.google.com/d/msgid/neonixie-l/2cd0e4ad-0724-4a2c-8946-236baae31d53n%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "neonixie-l" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> > To view this discussion, visit >> https://groups.google.com/d/msgid/neonixie-l/d7e643ff-b108-a15a-2b46-bac04c87ef2d%40jb-electronics.de >> >> <https://groups.google.com/d/msgid/neonixie-l/d7e643ff-b108-a15a-2b46-bac04c87ef2d%40jb-electronics.de?utm_medium=email&utm_source=footer> >> . >> > -- You received this message because you are subscribed to the Google Groups "neonixie-l" group. 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