Agreed Jeff. Let's put this one to bed please.
Nick (moderator) On Sat, Jan 11, 2025 at 3:54 PM Jeff Walton <[email protected]> wrote: > It might be best to discontinue protesting a situation that does none of > us on the forum any good. > > > > inixielabs has shown itself to be a reputable member of this and other > nixie groups. I hope that they are successful with keeping nixie tubes > alive for all of us to enjoy. > > > > Jeff > > > > > > *From:* [email protected] <[email protected]> *On > Behalf Of *Leroy Jones > *Sent:* Saturday, January 11, 2025 5:07 PM > *To:* neonixie-l <[email protected]> > *Subject:* Re: [neonixie-l] inixielab.com > > > > Well yes, you guys are correct in thinking that maybe I went a bit > overboard. However I had started seeing multiple red flags and so decided > to > > take it under control. It will all sort itself out eventually. The > entire situation is now a very well defined one. There is no more > doubt. No more red flags. > > When I do business, I have certain requirements. One of those > requirements is clear-cut record keeping and documentation of a transaction. > > A proper e-commerce web site always has customer login, order number, > shipping tracking number, date order was received, and order status. > > This particular one has none of those. Then there was a week of silence > in which I was not given any clue about what was going on. > > So I took control of it. > > > > On Saturday, January 11, 2025 at 5:42:59 PM UTC-5 David Pye wrote: > > Also opening a credit card dispute that early seems pretty unreasonable to > me - how much time do you have to do that? > > > > Surely waiting a month or more would be allowed by your card company, > given item is coming from overseas (not to mention being a bespoke item!) > > > > David > > > > > > > > On Sat, 11 Jan 2025, 20:08 jb-electronics, <[email protected]> > wrote: > > Sorry, I have to side with inixielab here. You (conveniently?) omitted the > fact that you were in contact with the seller for a custom item, that was > incidentally expertly produced. You did not mention that you had a direct > line of communication with the seller. You did not mention whether you > reached out after you didn't hear back. Yet, you writing publicly here on > neonixie-l, where a lot of people can read these kind of insinuations, > seemed like a good idea to you. > > > > And then you mention "But I am the bad guy who did something wrong." Hmm. > > > > Best regards > > Jens > > > > On 2025-01-10 4:00 a.m., Leroy Jones wrote: > > I started working with nixie tubes in 1990. At that time there were still > lots of National Electronics ones around. > > When in Phoenix, AZ on a business trip in 1998, I drove over to Antique > Electronic supply and bought out their entire stock > > of National nixies. Lots of NL-807 tubes in that bunch. Then in > 1999-2000 I started buying up B-7971 tubes so i could build > > the scrolling text array that uses 16 of them. Have enough of those to > make another group of 8 to eventually make a 24- tube scrolling array. > > Plenty of spares. Those cost $10 each then. So it is with just over 30 > years of nixification under my belt that I now write this. > > Things are getting rather weird I have to say, what with all of the > up-and-coming "new" manufacturers and with strong doses of plenty of drama > > to go with it along the way. But who am I to say it? I just wanted > to test one of the new tubes. That is all I wanted to do I swear it. > > > > > > On Thursday, January 9, 2025 at 9:44:35 PM UTC-5 Richard Scales wrote: > > I ordered a DGM01 and it arrived in a couple of weeks as far as I can > remember, the tube is lovely. I am now working on a custom tube project > with the same manufacturer and so far have not had any comms issue though I > would agree that their web site does not give the impression of being much > of an e-commerce oriented thing at the moment. I note that they are using > ShopPay for payments but I guess that does not provide any tracking updates > etc. Perhaps it may at some future point. > I suspect that their skills and focus are mostly in the area of nixie tube > development for which I would give them much praise as that is where the > future is going to be for our hobby. I have tracked the general price trend > of nixies over just the last 8 years (as that is how long ago I developed > an interest) and it seems to continue to spiral skywards as demand > increases and supply, well, it's going to dry up some day! > > I do hope that Inixielab (and anyone else doing the same) continue with > their development and make a commercial success of it (and get to the point > of having a real e-commerce site!). > > - Richard > > > > On Friday, 10 January 2025 at 02:20:03 UTC Leroy Jones wrote: > > High drama. Caused by a failure to communicate. Of course I get > painted as the bad guy. It always happens that way. > > I am used to it. However, fortunately, this only happens in way less > than 1% of my transactions. To everyone reading this, > > think what you will. I have done nothing wrong, given the nature of this > situation. It was caused by an unfortunate lack of proper > > communication. Yes. I agree. The entire ordeal is OUTRAGEOUS. From > start to finish. Had I known it was going to turn out like this > > I would have not touched it with a ten foot pole! Beautiful looking > tubes. Great looking web site. But no customer login nor order status > available. > > Paypal does not work. Credit card only. Last I heard and understood > everything was ready. Then an entire 7 days of complete silence ensued > > after the payment was made via credit card. Somehow when the money > showed up, then communication suddenly stopped. > > But I am the bad guy who did something wrong. Gentlemen, is that not > high drama right there? I rest my case. -Chuck > > > > > > > > > > On Thursday, January 9, 2025 at 8:51:59 PM UTC-5 Sadudu wrote: > > I sincerely apologize for any inconvenience caused. Let me now walk you > through the process of what happened. > > > > > > > > Here's a chat from a week ago, you mentioned that you needed a test board > and I promised to make one for free and send it to you after I learned of > your need. And I have told you that it will take some time to produce the > PCB, and you have replied that it is not urgent （THERE IS NO HURRY AT > ALL!!!!!!!!）. After I draw the corresponding PCB, it will take me three > days to produce it, and it will take me three days to mail it to my home. > After I receive it, I have to do some simple soldering and testing. If you > receive it, you should see it as a PCB with soldered pins. > > I think it's very funny that I made and sent you the PCB for free and you > said I didn't ship it. I actually shipped the item when you first asked me. > > Now that I've refunded you the money, the mailed item is a gift to you. > This is just outrageous. > > > > On Friday, January 10, 2025 at 3:39:44 AM UTC+8 Leroy Jones wrote: > > One thing that really bugs me about their site is there is no customer > account login to check status of pending orders. > > That plus the fact that there is no communication about "order received" > nor any info about tracking number. > > I waited an entire 7 day week after charging it to my credit card and not > a peep. I canceled the order and opened a credit card dispute. > > Not my first rodeo. This is unacceptable. > > > > On Thursday, January 9, 2025 at 2:27:47 PM UTC-5 Nick Andrews wrote: > > I ordered a couple of their test boards with tube some time back and if I > recall, it took a couple ot 3 weeks to get shipped. No biggie. > > > > On Thu, Jan 9, 2025 at 12:44 PM Leroy Jones <[email protected]> wrote: > > Does anyone on here have any personal experience dealing with > inixielab.com? > > > > Anyone here have any experience with the new DGM01 tube? > > > > I ask because I am getting very concerned over the fact that I ordered one > tube > > to test an entire 7 day week ago, and have not heard back nor gotten a > tracking number > > for the shipping. Their web site has no customer account sign-in, nor > does it have any > > way to check up on the status of pending orders. > > > > Comments? Anyone? > > -- > > You received this message because you are subscribed to the Google Groups > "neonixie-l" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/neonixie-l/25101926-6be1-475b-8366-d7e17197c8b0n%40googlegroups.com > <https://groups.google.com/d/msgid/neonixie-l/25101926-6be1-475b-8366-d7e17197c8b0n%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > -- > You received this message because you are subscribed to the Google Groups > "neonixie-l" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/neonixie-l/2cd0e4ad-0724-4a2c-8946-236baae31d53n%40googlegroups.com > <https://groups.google.com/d/msgid/neonixie-l/2cd0e4ad-0724-4a2c-8946-236baae31d53n%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > > > -- > You received this message because you are subscribed to the Google Groups > "neonixie-l" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > > To view this discussion, visit > https://groups.google.com/d/msgid/neonixie-l/d7e643ff-b108-a15a-2b46-bac04c87ef2d%40jb-electronics.de > <https://groups.google.com/d/msgid/neonixie-l/d7e643ff-b108-a15a-2b46-bac04c87ef2d%40jb-electronics.de?utm_medium=email&utm_source=footer> > . > > -- > You received this message because you are subscribed to the Google Groups > "neonixie-l" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/neonixie-l/f7c22d45-93bf-4f07-96ef-5552ff0e9976n%40googlegroups.com > <https://groups.google.com/d/msgid/neonixie-l/f7c22d45-93bf-4f07-96ef-5552ff0e9976n%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > -- > You received this message because you are subscribed to the Google Groups > "neonixie-l" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/neonixie-l/003801db6484%2428ef1760%247acd4620%24%40gmail.com > <https://groups.google.com/d/msgid/neonixie-l/003801db6484%2428ef1760%247acd4620%24%40gmail.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "neonixie-l" group. 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