I did the same thing at my last job.  Had all the POTS lines terminated
into a patch panel and I jumpered them to the switch.  Made it SO much
easier to tell when a line was down.  During power outages we kept a single
line home phone in the room with the demarc just for emergencies.  It did
get used when the hurricanes made a cross over the office and we were down
for 3 days with either no power or a tree across the entry road.  I used it
occasionally post install of the system to make sure we had the phone
numbers correct.  Funny thing was we found out during the cut over that we
had either 17 or 18 lines live but the phone company only knew of 16.  Took
us a year to track down how those other lines got into our block.  They
were put in during construction and forgotten about.

Jon

On Wed, Nov 9, 2011 at 4:56 PM, James Kerr <[email protected]> wrote:

> I envision that IT will be in charge of phones systems in the future. I
> admin our intertel systems for the last 7 years and unless it involves
> trunks or doing cross connects on the 66 blocks I do it all. When we moved
> one of our offices I had the guy punch all the ports in the phone system
> into a patch panel so when I run a new extension I don't have to have
> someone come out and cross connect it, I just punch it to a different panel
> and patch cable it. No more 66 blocks at that facility. I don't know if
> anyone else does it that way but I came up with the idea myself. ;-) I'm
> sure there must be others that do the same thing because it makes sense.
>
> James
>
> On Wed, Nov 9, 2011 at 12:51 PM, Paul Hutchings <[email protected]
> > wrote:
>
>> Thanks Matt that helps and awful lot as it's the nitty gritty that tends
>> to get overlooked.
>>
>> I would be interested in hearing of any licensing gotchas or things to be
>> aware of.
>>
>> Which vendors switches are you using?
>>
>> I'm not as involved in the financial side of this, I'm coming at this
>> more from the technical side (I currently have zero knowledge of phone
>> systems but obvious once you move from a monolithic analogue system to an
>> IP system it starts to merge with network/server stuff).
>>
>> Thanks again,
>> Paul
>> ________________________________________
>> From: Matthew W. Ross [[email protected]]
>> Sent: 09 November 2011 4:48 PM
>> To: NT System Admin Issues
>> Subject: Re: ShoreTel
>>
>> Shoretel is the the phone system we're using.
>>
>> Pros:
>>
>>  * Very easy to use.
>>  * Works great for windows environments.
>>  * Has good support for mass deployment of analog phones (which some do
>> not, and we use a lot of).
>>  * Can be used as your intercom (Using IP phones).
>>  * Support has been good for us.
>>  * Outlook integration (We don't use this, but it's there.)
>>
>> Cons:
>>
>>  * Windows Centric (There is now a web based client which is a big
>> improvement in this front).
>>  * Serious product lock-in:
>>   ** Their switches will only work with Shoretel.
>>   ** Their IP phones will only work with Shoretel.
>>   ** They license you per extension, and those licenses cannot be
>> refunded/transferred.
>>   ** SIP phones do work, for an additional fee.
>>  * "Optional" support is not so optional. It is also primarily through
>> your vendor, not Shoretel.
>>  * Not cheap.
>>
>> I hope this helps.
>>
>>
>> --Matt Ross
>> Ephrata School District
>>
>>
>> ----- Original Message -----
>> From: Paul Hutchings
>> [mailto:[email protected]]
>> To: NT System Admin Issues
>> [mailto:[email protected]]
>> Sent: Wed, 09 Nov 2011
>> 07:14:01 -0800
>> Subject: ShoreTel
>>
>>
>> > Anyone here using Shoretel for their phone system?
>> >
>> > From what we've seen so far we're confident they're a good fit both in
>> terms
>> > of features and architecture, and (most importantly IMO) the client
>> software
>> > appears to be pretty good to use.
>> >
>> > Any tales (on or off list) of how they have performed would be
>> appreciated.
>> >
>> > Thanks,
>> > Paul
>> >
>> > --
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